Hi, i have just tried to renew a license for $129, in My Account it states renew now with this price. When i click renew i am being charged full price.

I look forward to hearing from you.

hi Rebecca.

I'll pass this question to our billing specialist Ricardo, and I'm sure he'll reply as soon it's possible.

Hi Rebecca,

I tried the system and it's working fine for me.

Please go to this page:
www.jomsocial.com/component/digistore/licenses

There you will see your license and two options to renew. 12 months and 6 months. Choose the one you want and click on renew. Please check if the price is correct.

If the problem persists let me know.

Best regards,

Thanks, i did that yesterday and it was showing the full price, however today it is showing the discounted price so i have now renewed.

Can you advise how to change the support domain please, there are no change/update buttons on the my account section?

Thanks again.