I ask for a refund, I already send the refund form.

Regards

hi Diego.

I'll pass this question to our billing specialist Ricardo, and I'm sure he'll reply as soon it's possible.

Hi Diego,

I'm sorry but the reasons you quoted in that form aren't covered by our refund policy ( www.jomsocial.com/refund-policy ).

What best describes your reason for cancellation?:
It's not the solution that I need

We have a system that allows you to test the product on jomsocial.me and we offer a full demo site with backend access under demo.jomsocial.com to allows our customer to know what we are offering with our products.

Best regards,

Please give me an email account and I will explain here what are our problems.

Thanks,

PD: Ricardo do you understand spanish for a better communication?

Hi Diego,

Feel free to contact us to This email address is being protected from spambots. You need JavaScript enabled to view it.. I speak spanish if you prefer that language.

Best regards,

I create a ticket yesterday this is the id #3443982321

Hi Diego,

We replied the ticket you sent us. Please update it if necessary.

Best regards,

I'm still waiting for a reply, I think that you have problems with your ticket system.

Best regards

Problem solved. Please check.