Hi there, i want to renew and get 50% off from Jomsocial Pro, but i dont se my previous licence in My Downloads page,

Order Reference Number: 42270299 bought in 16.6.2011.

Can you help me please.
Thx.
Petr

Hi Petr,

That order is under a different name, email and username than the one you have on JomSocial.

Could you confirm that info?

Thanks,

Hi Ricardo,

thx for reply. I think it was on this email This email address is being protected from spambots. You need JavaScript enabled to view it. (because all email from u and from plimus were sent there about that transaction). It was payed from my wife's credit card under name Lucia Hošková.
Username is i think same as email provided, maybe only the part before @ , but i tried to login only with that part and used forgot password feature, put there my email but it changed the password in this profile.

Below is copy of email from your company. Also i can provide emails from plimus if u want.

Hi Lucia Hošková!

Thank you for choosing JomSocial. Here are the steps to download your copy of JomSocial. Let's begin!




1. How to download

Simple. No login or registration is required. Just go to jomsocial.com/download.html and you should be able to access the download site using the following email address and order reference number.

Email : This email address is being protected from spambots. You need JavaScript enabled to view it. Order reference # : 42270299

Once your email and order reference number has been verified, a list of all your purchases along with the download links under the same email address will be displayed.

You may click the download link to start the download.

2. Alternative download method

You may also download your component directly using the link below

Hi Petr,

I restored your order from our old store to the new one. Please visit this page to renew:
www.jomsocial.com/component/digistore/licenses

Best regards,

Great, thank you very much.