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my account

10 years 2 weeks ago
  • paul's Avatar
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  • paul
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hi, i dont know if you can help me but i have just made a payment on my instant jomsocial account from/after the free trial and now i cant sign in,,

many thanks paul

10 years 2 weeks ago
  • Ricardo's Avatar
  • Ricardo
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Hi Paul,

Michal, from JomSocial.me will contact you ASAP to help you with this.

Thanks for your patience.

10 years 2 weeks ago
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Hi.

This is duplicated topic: www.jomsocial.com/forum/pre-sales-questions/16111-my-account
I close this one.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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