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Refunds

10 years 3 weeks ago
  • Boris's Avatar
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  • Boris
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  • Posts: 12
  • Thank you received: 1
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JomSocial Expired

I request a refund for Professional Edition (# 15159 ) tkschitayu that this plugin is not prepared as a product for sale to residents support non-English yazyka.S very first minutes of shopping, there are difficulties with payment , because site is not multilingual, and transliteration nevsegda perevod.Tak accurately conveys the way I happened when I mistakenly did six transactions instead of one and for some reason the site does not automatically warned me that you have already made ​​a purchase . But it's not in this , thank you returned the money , although losses from conversion I could still purchase one litsenziyu.Vopros else why as a user of the product , I have to drive on our conversation on whether to another tank or crack with razrabotchikami.U I have a multilingual site and if I know, but it's not in the manual plug-in, that user will be the date of birth is entered correctly only in English transcription , and all the rest, I have to dig and make changes , I would never have bought this plagin.Ya firmly believe that any changes should be made only through the common settings and absolutely I am not obliged to dig to get me to change this or that word in design ( banners) , date of birth , that it is properly maintained at different language site settings , etc. . consider that violated my rights as a purchaser of the product and according to the laws of my country, not to mention the United States .

10 years 3 weeks ago
  • Ricardo's Avatar
  • Ricardo
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Hi Boris,

Why you have that reaction? We tried to help you with the problem you had purchasing 6 licenses instead of 1. Is the first time we had that problem on our store because the system notify you inmediatly on on every purchase.

Anyway, the extension works good on multilanguage sites. Actually, I'm using it in 4 languages on on my personal site with great success.

Remember that you can ask for support on our forums. Our programmers will be more than happy to assist you configuring your site.

Also, please read the refund policy, probably you already read it before purchasing, but just in case:
www.jomsocial.com/refund-policy

Best regards,

10 years 3 weeks ago
  • Ricardo's Avatar
  • Ricardo
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Refund given..

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