hi,
I wanted to download the update from your site because the automatic does not work in my joomla test that has not yet come to life.

I purchased two licenses

• Order # 6415 Professional Edition $ 149.00 Purchased on: 11.01.2013
• Order # 902 Standard Edition $ 99.00 Purchased on: 08-12-2010

but I can not download the update, I should not be able to download 11/01/2014
or not?

id:3YM77907XH7909349

Kind Regards

Hi anyweb,

I found two orders:

Order # 6415 Professional Edition $ 149.00 Purchased on: 11.01.2013

Purchase date: 01-11-2013 02:28:00 AM
Expiration date: 07-11-2013 10:29:03 AM

Order # 902 Standard Edition $ 99.00 Purchased on: 08-12-2010

Purchase date: 08-12-2010 08:42:00 AM
Expiration date: 08-12-2011 08:42:00 AM

So, both licenses have been expired and you need to renew the licenses you need in order to get the latest JomSocial version. Remember that you can renew it from this page and get up to 50% OFF.

www.jomsocial.com/component/digistore/licenses

Please check the info I sent you and let me know if you have any comment regarding this.

Best regards,

Ok, thank you

I had purchased a promotion that included joomart, JomSocial, etc ... but I do not remember the deadlines given that usually last 1 years, not six months as you do, maybe I'm confused.
I will try to recover the order for clarity.

However, where can I download the version I purchased?
thanks

where can I download the version I purchased?

Hi Anyweb,

Since the licenses expired you have to renew them to get access to latest version. You can renew them from here:
www.jomsocial.com/component/digistore/licenses

You can download previous versions from this page:
www.jomsocial.com/download-old

But to get access to that page you need to have an active license.

Best regards,