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Unable to renew license

10 years 1 month ago
  • Joshua's Avatar
    Topic Author
  • Joshua
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  • Posts: 1
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Licenses:

I'm trying to upgrade an old license and it isn't showing in my account.
Also, the billing contact form cannot be submitted because it is requiring a "due date" field that isn't present in the form.

Thanks!

10 years 1 month ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Joshua,

I couldn't replicate the problem you reported. Could you send me a snapshot of what you are seeing on that form?

I tried to find the license but I couldn't. Please send me more details about that order. Like email, transaction id or any other reference that could help me to find it.

Thanks,

Moderators: Piotr Garasiński
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