Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

Refunds erroneously translated

10 years 1 month ago
  • Boris's Avatar
    Topic Author
  • Boris
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
Licenses:
JomSocial Expired

03.04.14 02:05 -5 232,88 R.
($-149,00)
In processing IJOOMLA, INC.
PLEASE RETURN TO THE ACCOUNT OF THIS OPERATION IS INVALID
03.04.14 02:01 -2 616,44 R.
($-74,50)
In processing IJOOMLA, INC.
PLEASE RETURN TO THE ACCOUNT OF THIS OPERATION IS INVALID
03.04.14 01:55 -5 232,88 R.
($-149,00)
In processing IJOOMLA, INC.
PLEASE RETURN TO THE ACCOUNT OF THIS OPERATION IS INVALID
03.04.14 01:35 -5 232,88 R.
($-149,00)
In processing IJOOMLA, INC.
PLEASE RETURN TO THE ACCOUNT OF THIS OPERATION IS INVALID
03.04.14 01:24 -2 616,44 R.
($-74,50)
In processing IJOOMLA, INC.
PLEASE RETURN TO THE ACCOUNT OF THIS OPERATION IS INVALID
03.04.14 01:10 -5 232,88 R.
($-149,00)
In processing IJOOMLA, INC.
THIS OPERATION IS VALID

10 years 1 month ago
  • Boris's Avatar
    Topic Author
  • Boris
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
Licenses:
JomSocial Expired
10 years 1 month ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Boris,

Refund processed. Please check and let us know if we can help you with anything else.

Best regards,

10 years 1 month ago
  • Boris's Avatar
    Topic Author
  • Boris
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
Licenses:
JomSocial Expired

Professional Edition (100015715)
Expires: In 362 days, 19 hours, 24 minutes
View Orders(2)
Order must be only one #15159
Bank requested document refund

10 years 1 month ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Boris,

We returned 5 transactions:

6068850913 - $74.50
6068851441 - $149.50
6068852102 - $149.50
6068852581 - $74.50
6063022329 - $149.50

We processed the refund from 5 of 6 transactions. Please check the status. Probably you will get the money in following days.

Best regards,

10 years 1 month ago
  • Boris's Avatar
    Topic Author
  • Boris
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
Licenses:
JomSocial Expired

Thanks, but did not return. Please return as wrongly translated amount.
Professional Edition (#15160)
Purchased on: 04-03-2014

10 years 1 month ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Boris,

Since they were processed with credit card it could take a few more days to return to your bank.

Should I return that purchase too?

It is the only active license, if I return that purchase you will not have access to JomSocial license.

What do you want to do?

10 years 4 weeks ago
  • Boris's Avatar
    Topic Author
  • Boris
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
Licenses:
JomSocial Expired

I do not understand that you do not owe me more ponyatno.Vy one hundred forty nine dollars and I will remain one of the licenses. I made ​​six transactions, and you return the four and five should.

10 years 4 weeks ago
  • Boris's Avatar
    Topic Author
  • Boris
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
Licenses:
JomSocial Expired

Professional Edition (100015715)
Expires: In 357 days, 18 hours, 19 minutes
View Orders(2)

10 years 4 weeks ago
  • Boris's Avatar
    Topic Author
  • Boris
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 1
Licenses:
JomSocial Expired

Thanks everything came.

The following user(s) said Thank You: Ricardo
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW