Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

License expiration warning

10 years 1 month ago
  • Hrvoje's Avatar
    Topic Author
  • Hrvoje
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 0
Licenses:
JomSocial Active

Hello
Just small thought
It would be very nice if JomSocial would send us license expiration reminder few days earlier before it actually expires.
I just got mail from JS that my subscription expired 1 day ago.
And now I also see that an update is available which I could download if I knew that my license was expiring soon.
I'm subscribed to many other Joomla related stuff, and most of them warns few days before expiration,
some even couple times. It's hard to track so many subscriptions.
Regards

10 years 1 month ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Hi Hrvoje.

This's a good suggestion, I'll pass this to our billing department.

10 years 1 month ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Hrvoje,

The system is configured to notify you 1 week before expiration date. Maybe the notification is on your SPAM folder. If you can't find it let me know.

Best regards,

10 years 1 month ago
  • Hrvoje's Avatar
    Topic Author
  • Hrvoje
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Ricardo

Unfortunately I've somehow missed info about expiration.
Otherwise I would jump into downloading latest available version as soon as I get it.
I was away from office last week and I was using Android e-mail client on my tablet. Maybe it went into spam there.
On my working PC I don't have any anti-spam measures activated other than plain old "Delete message" button :)
And I'm using my own mail server, not gmail or some other email provider.

Anyway, I know now that message was sent I just missed it because of bad luck. :-/

Thanks for clarification
Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW