Last month I renewed my Jomsocial account ("Mark-Anthony").
"Amount paid: $74.50. Your order confirmation number is 13605."

My account however isn't updated when I log in!

I posted a ticket (#6412787267), but no response from Justin

Since I haven't been able to use Jomsocial in the past month, Surely my subscription is prolonged with an extra month ?!?!

Mark-Anthony van Amstel

Hi Mark,

I am sorry for the delay replying to you, Ricardo our billing specialist will look into this for you and you should receive a reply soon

Hi,

Sorry about the inconvenience. Justin is not with us anymore and the ticket wasn't assigned to the correct department.

I solved the problem with your order and now you can download the extension.

Thanks for your patience.

Best regards,