HI, I purchased this software but i have no download/orders!!!!!!!!

paypal payment ID - ID6FW04438K9957623R

Also is this a one time payment? your not going to take out any more money are you?

Hi there.

I'll pass this question to our billing specialist Ricardo, and I'm sure he'll reply as soon it's possible.

How long?!! and i was wondering i have coding skill am i legally allowed to remove Link back to JomSocial.com on the standard edition?

Hi Jon,

Sorry about the inconvenience. We couldn't find any transaction with that Paypal ID.

Could you confirm the Unique Transaction ID?

Thanks for your patience.

Best regards,

PS. You aren't allowed to remove the link back from the code.

Ok, i have provided a printscreen and i been reading forums saying your allowed to remove the link back you you will refuse to offer support on any issues? im not willing to pay an extra $50 just to remove the link back to.

I'm getting a little annoyed! its been 24 hours! i want it sorting within the next 3 hours or i will open a case on paypal!

I am now taking this further iv'e waited 2 days! im not waiting no longer i've emailed Paypal and opening a case. thanks for waiting my time.

Hi Jon,

Sorry about the delay. I was in an hospital with some personal problems and I couldn't reply you within 24hs.

The extension has been added to your account. As I told you before is not possible to remove the link in the footer.

If you want to upgrade to PRO license you have to pay the difference. If you don't want to pay for it you can keep using the extension according with terms agreement.

I can't offer you a discount for that since you already purchased the standard version with a discount.

If I can help you with anything else let me know.

Best regards,