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Refund request

10 years 2 months ago
  • Mario's Avatar
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  • Mario
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JomSocial Expired

I created a support ticket Friday with no reply to it yet requesting a refund. The details are in the support ticket that is assigned to justin.

ID 3315123233.

10 years 2 months ago
  • Chris's Avatar
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Hi there.

I'll pass this question to our billing specialist Ricardo, and I'm sure he'll reply as soon it's possible.

10 years 2 months ago
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Hi Mario,

Sorry about the delay. For some reason the ticket was assigned to someone who doesn't work with us anymore and it's the reason I couldn't see it to reply you.

Could you describe the issues you had with our extension? I'm sure our programmers can help you with that and probably they will not have to access to your site.

Remember to read our Refund Policy careful: www.jomsocial.com/refund-policy

Best regards,

Moderators: Piotr Garasiński
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