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Purchased renewal but my account still shows as expired

10 years 2 months ago
  • bdt112's Avatar
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  • bdt112
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JomSocial Active Socialize Expired

Hello - I purchased a renewal for my developer edition but my account still shows as 'expired'. I received an email purchase confirmation and receipt but I'm unsure as to what the next step is.

Could you assist? Thank you!

10 years 2 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi bdt112,

Sorry about the inconvenience.

Please send me the transaction details and I will renew the extension from here.

Thanks for your patience.

Best regards,

10 years 2 months ago
  • bdt112's Avatar
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  • bdt112
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Licenses:
JomSocial Active Socialize Expired

Ricardo, just checking to see if you received the transaction details I sent. Thanks

10 years 2 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi,

I renewed the license manually. You can downlad the extension now.

Thanks for your patience.

Best regards,

Moderators: Piotr Garasiński
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