I got the email with the 25% promo (oneyear) but it is not accepting when I try to renew my subscription.
I thought maybe it was because we're on a 6 months plan instead of 1 year - but I don't see anywhere to change that. The screenshot in the email does show it being applied on the 6 months plan though.
I get message "This promo code isn't valid to any of the products in this order"
Professional Edition (Renewal) 6 Months Upgrades & Support - $ 74.50
I would like to take advantage of this,
Please advise.
Thank you for your inquiry. The promo code only works for a new JomSocial purchases and cannot be used on a renewal purchases. The reason for this is that the renewal's price itself is already discounted at 50% from the package's original price.
Hope this clears it up. Let me know if there's anything more that I can help you with. :)