The module was easy to set up and works well so far. There could be more options to disable some of the statistics and buttons in the bubble. I just edited the code but some people might not know how. The worst thing about the module is the lack of documentation. The only help I can find is these reviews. I can not comment on support yet but apparently they are not available on weekends. I am still waiting to hear back..I would rate the module itself a 4/5. Better help and a little more flexibility and its an easy 5/5.