Can anyone help to tell how to acces a private open support ticket? I can't find them anywhere, only the forum, where they don't show up.
SleepyMan
Seems you can find it only in e-mail.
7 years ago
Morten
No there is no link in the emails received when creating the case.
7 years ago
SleepyMan
Your mail keep tickets (not at the site). Just find and reply email to send message to support team.
7 years ago
Siniša Krišan
Removed
7 years ago
Morten
Thanks for the help, I hoped that I could log on to the site and then update the ticket.
7 years ago
SleepyMan
Siniša Krišan, when I get first auto-replay by e-mail it contain ticket themed title. But subject (full text) I get only when support team write an unswer. It would be great to get in first email full text too. Thanks.
7 years ago