ISSUE SUMMARY:

Hi, here is the problem i'm facing. i can not make any new registration. everytime a new user going thru the registration process, they always brought to the first step of registration page with this message
"Error
The words you typed did not match the ones displayed. Please try again."

STEPS TO REPLICATE:
1. open gigigeligi.com
2. choose register
3. fill in the registration form
4. finish the registration
5
RESULT
EXPECTED RESULT
BROWSER

HI.

I assign developer to this thread.

Thank you michal,

If it is possible, i need your support asap. Since i will held an event next month. I need the system to catch registrant.

Thank you
Best regard.
Sugeng Riyanto

Hi Sugeng,

You have 3rd party issue conflict, would you mind provide me FTP access, please? so I can inspect it further.

thank you!

Halo Dimas,

Thank you for your response. how should i give you the ftp access dimas? because i'm not expecting anyone else access my ftp
:D

modify your first post on this topic, and put it on FTP fields :)

Hello Dim,

you can now get the access. sorry not FTP, i give you plesk. but you can still access the file manager

Reallly need your hellp here

HI Sugeng,

Sorry for delay, i was off yesterday..

Please check again, I just fix this issue, this is caused by conflict captcha from K2.. and I already disabled it.

Hello Dimas,

Thank you veeery much. It was GOOD TIMING. just 25 seconds after i receive your test registration, there is a real member just registered.

Thank you very much

You're welcome :)

dear dimas,

Did you also disable the joomla recaptcha?

I just disabled capthca plugin from plugin manager, this issue actually related with this one www.joomfx.com/blog/8/conflict-between-joomla-and-k2-captcha

can i re enable joomla captcha or should i keep it disabled?

I suggest you disable it because the captcha already be handled on Jomsocial side..

and to avoid the spammer access Joomla registration form you can use this plugin extensions.joomla.org/extension/core-login-redirect