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Menu items doesn't work

10 years 10 months ago
Licenses:
JomSocial Expired

I am having a problem with the menu items. When I try to change any item, the -Notifications is checked, even me selecting any other. There are also several layout failures on the front end, such as text fields and {target} in several areas. On the expand post button, this are shown: data-lang-less = "<read less" onclick = "joms.api.streamToggleText (36617);"> read more>. I would like some answers, if there is any system update for this, or anything else I should do. Thank you
Obs. I'm not authorized to give you the admin login.

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Marcos,

- Are you using the latest version?
- would you mind provide me the screenshoot of your issue, please?
- I cant access your site, unknowed host here, so I can test it directly
- I really need FTP and backend access, so I can inspect this issue easily.

thank you!

10 years 10 months ago
Licenses:
JomSocial Expired

Hi.
I'm using the latest version.

In this pic could you see that the option - Notifications is selected, but I selected other option before, but doesn't work.

Attachment painel.PNG not found



In this picture you see the layout issues that I spoke.

Attachment feed.PNG not found



Every link in menu on the on the second picture targets me to inbox messages.

I undestand that you need the access, but for bigger reasons I can't provide this.

Tks

Attachments:
10 years 10 months ago
Licenses:
JomSocial Expired

The problem with the 'see more/less' button are solved.

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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This sharebox issue caused by joomla template, try to use another template like beez3 or prorostar, it will be fine

10 years 10 months ago
Licenses:
JomSocial Expired

Ok, and the menu problem? I noticed that most of links redirect to news feed, and I can't change this. What can I do?

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Marcos,

this issue usually caused by itemId of jomsocial menu, please you try delete the current jomsocial home page menu amd create the new one, if this is still not working, please you make sure the itemId of Jomsocial home page is smaller than the menus on Jomsocial toolbar

I need your backend access, so I will know why this issue happens..

thank you

10 years 10 months ago
Licenses:
JomSocial Expired

I deleted the home page item from menu and some problems have been resolved, but still can not put items like 'edit profile', 'modify profile picture', 'edit preferences', etc. When I select these items, the 'notifications' item is selected. What can I do?

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Marcos,

I need look this menu configuration directly, please provide me backend access, so we can fix it as soon as possible.

thank you!

10 years 7 months ago
Licenses:
JomSocial Expired

Hello, we still are having problems with jomsocial, as you asked me for backend access, to release this I need, for bureaucratic reasons, that you fill a document with some informations like: date and time of access, name of who will access and which areas or resources will be accessed.

Could you provide me this?
Thanks

Obs.:
Except the jomsocial menu issues previously explained, I noticed that we also have problems in many javascript functions, like add friend, send message, etc.

10 years 7 months ago
Licenses:
JomSocial Expired

Hello, we still are having problems with jomsocial, as you asked me for backend access, to release this I need, for bureaucratic reasons, that you fill a document with some informations like: date and time of access, name of who will access and which areas or resources will be accessed.

Could you provide me this?
Thanks

Obs.:
Except the jomsocial menu issues previously explained, I noticed that we also have problems in many javascript functions, like add friend, send message, etc.

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Licenses:

Hi Marcos,

I dont debug this issue further without admin access and FTP access, would you mind provide it please? so we can sort it faster..

thank you

10 years 7 months ago
Licenses:
JomSocial Expired

Yes, I understand. But unfortunately i really need this document to provide you these accesses.

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Marcos,

Please you open this doc documentation.jomsocial.com/wiki/Toolbar_Explained , can you open it?

thank you!

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