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Invalid token on user login and backend admin login

10 years 11 months ago
  • linda's Avatar
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  • linda
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Hi I have not seen the attachment.

I have added our root info into the
Misc Information and please check.

plesae upload the file and help to set up and solve the problem. Thanks.

10 years 11 months ago
  • linda's Avatar
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Hi Ashraf,

Have you already upload the file and solve the problem?

I have checked our website and looks like the links are all work now.

We found another issue. it is the logo link and the logo link should link to home page but currently it does not link to home page.

Can you please check?

Thanks.

Linda

10 years 11 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi linda,
I didn't upload yet. Infact I am still experiencing "critical file transfer error issue".
and the site menu links are working cause of "disabled" seo friendly settings.
I am again uploading the file here which need to upload at site root directory.
Let me know again missing the attached file.
Thanks

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10 years 11 months ago
  • linda's Avatar
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Hi Ashraf,

1. We have upload it and then done the set up.

Please help to double check and then see if it is correct.
You mentioned you "disabled" seo friendly settings and please check and make sure the "seo" seetings are enable.
Please let me know.

2. We still have the "Invalid token" problem when login.

Do you need to increase the session time from admin panel > global configuration?

Can you please check and see why we still have this problem after upgrade.

Thanks.

10 years 11 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Linda,
I am still not seeing the file at site root directory.
If I am at the right path of the site according to ftp.
See the screenshot attached.
Thanks

Attachments:
10 years 11 months ago
  • linda's Avatar
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Sorry that was the wrong FTP and I have updated the current one and please check again.

1. The website links of groups, photos, events, videos do not work again and show the message:

Error
Missing Controller. Please contact administrator.

We have upload the file and also did the following setting but the links do not work now.

site admin panel > system > global configuration > site > SEO Settings
Search Engine Friendly URLs = Yes
Use URL rewriting = yes
and save the settings.

2. We still have the "Invalid token" problem when login. Can you please check and test? It happens very often. Even we use the mobile version it shows "invalid token".

10 years 11 months ago
  • linda's Avatar
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This problem has been more than 3 days.

Can you please reply today? We are launching our site and need to solve the problem as soon as possible.

10 years 11 months ago
  • linda's Avatar
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Show invalid token again and more often

Attachment invalid.jpg not found

Attachments:
10 years 11 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi linda,
Sorry for the delay.
It seems the problem "1. The website links of groups, photos, events, videos do not work again" is solved

but about the other problem "invalid token"
As I have been searching from our developer end and through the joomla problem.
The invalid token error causing from joomla user management system and jomsocial using joomla defualt user login system
So this error is not our end and it is beyond our support range.
Thanks

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