Hi,

its super strange. I still cant replicate it:

could please try at computer not mobile. it can be cache issue from mobile phone.

Regards

Hi Albertus,

It works on computer but it dosn't work on my mobile phone, Samsung S5
I have cleared cache

Regards,

Milan

Hi,

strange issue. please give me time again to investigate more deeper.

Regards

Hi Albertus,

Thank you for your reply,

Your help and time is very much appreciated,

Do you have the same issue on mobile devices?

Kind Regards,

Milan

Hi Milan,

Albert is off for today, so for time being I will handle your issue.

I already test this issue, and seems everything is fine, I dont see anything broken..

#1 I pick the photos what I want to share, and click sahre

#2 click FB share, and this dialog will show, indeed in this dialog you cant see the photo detail



#3 but after click post and see on FB page, the photo share is working, the photo is showing correctly like I picked at the first step




If this issue is broken on your end, we need your video screencast so we can replicate on our end.

thank you

Hi Dimas,

Thank you for your reply,

I have just tested it and it dosn't work,

I can't make a video I provided some screenshots it should be enough, they should be with Albertus,

Kind Regards,

Milan

Hi Milan,

can you also forward the screenshoot to my email This email address is being protected from spambots. You need JavaScript enabled to view it., please?

Albertus is off and probably will be back on friday. For time being I will take over this topic :)

thank you!

Hi Dimas,

Thank you for your email,

I have sent screenshots to your email,

Kind Regards,

Milan

Hi Milan,

May I know in which page you share that content? can you provide me the full URL, please? Also have you tried on desktop? since your screenshoot is on mobile, it can be mobile issue or not.

thank you

Hi Dimas,

Thank you for your reply,

What do you mean by to which page I share it to?I am trying to share content from pistonson.com to Facebook,
Desktop works ok but not mobile phone (samsung s5)

I am not sure if it could be my phone causing the issue,

Kind Regards,

Milan

Hi,

This is FB mobile app issue, I tried share from mobile but share with FB mobile site not with app, and works fine.

thank you

Hi Dimas,

Thank you for your email, ,

I have tried to share a photo from pistonson.com to Facebook vie Facebook applications but I don't know how to swich it from mobile app to Facebook Mobile site,

Any help is very much appreciated,

Regards,

Hi,

this is depend your browser setting, usually when you click share FB button the browser will provide the choice to share via FB app or via browser (FB mobile).

thank you

Hi Dimas,

Thank you for your reply,

Ok I will test it and let you know,

I sent you some emails did you receive them?

Kind Regards,

Milan