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Can't upload photos from groups photos modal window

11 years 7 months ago
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ISSUE SUMMARY:
Can't upload photos from groups photos modal window

STEPS TO REPLICATE:
1 log in
2 go to any joined group
3 go to group photos
4 click on any alboom
5 when modal window with photo pops up cick settings icon under a photo and select upload photos
6 select photo from device and start upload process.
7 click view photo album when upload finished
RESULT
no photo you was trying to upload in the album.
On a wall written 0 photos uploaded to the album

EXPECTED RESULT
photos uploaded
BROWSER
chrome and firefox

The following user(s) said Thank You: Holden
11 years 7 months ago
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Hi, Andrius.

What "cog icon" (5) do you mean? There is no possibility to UPLOAD photo when viewing another photo in modal window.

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The following user(s) said Thank You: Andrius
11 years 7 months ago
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Dear support,

Please try to upload a test photo to any joined group.
I'm getting "Undefined error"

Have a nice day,
Andrius

11 years 6 months ago
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Hi, Andrius.

prntscr.com/6kavgt no issues with uploading that photo. It's in "Nylon" group.
What browser do you use?

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11 years 6 months ago
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Hi Michal,
I've forgotten to tell that the errors appears when you loged in with FB, and not with admin account

11 years 6 months ago
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Hi, Andrius.

I logged in via FB and uploaded new photo: prntscr.com/6kbw5z
Again no issues...

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11 years 6 months ago
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Hi,

Yeah I see, but please try to upload to an existing album in a group which available to all group users, not the one you've just created.
Sorry I didn't mentioned it before.

11 years 6 months ago
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Hi, Andrius.

Just did that... this time in "Latex" group: prntscr.com/6kotst
Again, no issue...

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11 years 6 months ago
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Could you please try with my account, I've sent you. PM.

Thanks in advance!

11 years 6 months ago
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Hi, Andrius.

Just did that: prntscr.com/6kpm27
Once again no issue.

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11 years 6 months ago
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Thank you Michal,

I'll investigate the issue on my site.
I'm still getting the error, although now it's obvious that something is fishy with my Internet provider.
I'll keep you updated.

Have a nice day!
Andrius

11 years 6 months ago
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Dear Michal,

I've checked everything on my site and everything looks fine, although I'm still not able to post pictures to my group. I was successful in posting pictures to not mine groups though.
Could you please try to post a picture to the following group :
Please see PM

Thank you in advance!
Andrius

11 years 6 months ago
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Ai, Andrius.

Could you check credentials you've send me before?
I can't login using them.
Please, send me them again or edit your first post here and add it to Miscellaneous field.

- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Andrius
11 years 6 months ago
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Dear Michal,

I've updated the previous ones. Please try again.

Thanks
Andrius

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