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Error with plugin

12 years 5 months ago
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Good afternoon, I received a message from a user who says that in his profile jomsocial appears to him who has enrolled in a course which has not been signed (guru plug) plus another user appears to him that a user has placed me like in a comment that appears to be from a third person.
Thanks in advance.

12 years 5 months ago
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Hi Luis,

who much users got same issue? It's hard for to debugging if only some users got this issue. can you replicate it?
I need user with username cor (administrator user) can having same issue. sorry for this inconvenience.

Regards,
Albert

12 years 5 months ago
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Good morning , if he agrees with the account you add will then see two things concerning these faults are easier without having to go to other user accounts :

. 1 By accessing and nibble on global notifications (where you see the world ) , goes one of the last posts the following: " . Albertojaria liked your Comment 2 days " This message was not put to any user comment further if chop the link in the comments of another Board Index jumps profile that has nothing to do with the user you are using to .
. 2 If going to another user's profile : centerofrock.com/index.php/component/com...o/profile?Itemid=331 shall see laying on its " Oswaldo has enrolled in the course exercises elementary battery - Course 1 " . It turns out that this user is not subscribed to this course

I do not know why this is happening , but tell them three things that could be affecting :

. 1 This website was migrated from joomla 2.5 to enjoy the new updates to several products of your company: jomsocial , guru, adagency and after migration there have been a series of errors that have to do with the migration of tables database. The migraciónla you did .
. 2 On my database get the following message : "Your version of MySQL 5.1.73 PHP library is different from that of your version of MySQL 5.5.37 server This can cause unpredictable behavior. . " Do not know if this can be the focus of the problem
3 No idea.

Included data to see these problems editing the first post .

12 years 5 months ago
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Hi Luis,

please give me time to debugging it.

Regards,
Albert

12 years 5 months ago
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Hi Luis,

Sorry for late respond. I think the problem on your migrated process. My suggestion:
1. try fresh install, it will no problem. Never easy/smooth upgrade from joomla 2.5 to the latest.
2. never upgrade straight to live site. always must have local copy to trial first.

Regards,
Albert

12 years 4 months ago
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ok, no solution?

12 years 4 months ago
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Hi Luis,

very difficult to fix. because the problem is too complicated due to the upgrade process failed or flawed.
maybe this guys can help:
www.jomsocial.com/jomsocial-developers

Regards,
Albert

12 years 4 months ago
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You know what happens?, The thing is that I used a program to migrate your brand guru, you made the process because that program did not work properly and the problem is the result of programs conflinctos their brand, and now tells me that you hire a developer to correct the problem? If I had been informed of these problems had started the Web from 0 in joomla 3, but she is quite advanced and it is unthinkable to start it from 0, I think they should try to solve the problem.

12 years 4 months ago
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Hi Luis,

I will have one of our Ijoomla Guru developers look at this for you. We are heading into the weekend now but i will see if they can look at the issue as soon as possible

12 years 4 months ago
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Appreciate

12 years 4 months ago
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Hi Luis,

I have spoken with the Ijoomla developers and this issue
1 This website was migrated from joomla 2.5 to enjoy the new updates to several products of your company: jomsocial , guru, adagency and after migration there have been a series of errors that have to do with the migration of tables database. The migraciónla you did .

Can you please continue with this support ticket www.ijoomla.com/component/kunena/guru-pr...in-jomsocial?start=6 they will fix this issue for you

Your other issue is a Jomsocial one and i will get a support person from jomsocial to look at this for you

I am sorry for the delay in getting this resolved for you

12 years 4 months ago
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Thanks Very Much

12 years 4 months ago
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Hi, Luis.

As our friends from Guru will handle Guru issue I would like to focus on JomSocial issue. Some time passed and I just joined the topic. I talked with Albertus some time ago and we agreed that this was migration process issue. But now I'd like to take another chance to track that issue and debug it.

I need some information as I don't know if information in this thread is up or out to date. So I apologize if I'll repeat some questions but I need them to be updated:

- this issue applies to one user or few users reported this issues?
- is it still happening or from some time it stopped?
- how exactly I could replicate that issue?
- how could I find that issue on your site, I mean to see post that is present on user stream and not applied to him/her or mention about some action that user never undertake?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 4 months ago
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Hello Michal, students bought yesterday two courses, and these come in jomsocial duplicates (for both students), you see, problems remain pluging Guru. Clearly that is not the same that appear out of the blue shopping courses that have not made the users, as happened to a student for weeks. To view the problem, go to the home pane jomsocial in my Web (community) and see duplicate messages purchasing courses. Thank you.

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