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Facebook login causes white dialog blank box after login

10 years 8 months ago
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JomSocial Expired

Please try to answer promptly I stayed up until 1am awaiting your reply

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Anthony,

The error is dissappear now, but I have another issue caused by your code inside modules.php :

if($userModel->getProfileType($userId) == 1 || $user->id==0) {
//By Nisha to remove groups module for animals

I suggest when you test this issue, please use the original joomla template and use non-hack code, so we won't confuse with the issue, caused by our code, your code or maybe 3rd party extension.. I also see some issue with your template "jf_social_js_32", please you contact to the JF developer

But anyway, the FBC issue is working fine now, I just test it

thank you

10 years 8 months ago
Licenses:
JomSocial Expired

Ok do you know what happened?

10 years 8 months ago
Licenses:
JomSocial Expired

ok i think whatever you did has now completely caused something fatal on the site since the site was operatable up until this error appeared and now nothing on the site works at all. including profile pages nothing is displaying. what did you do to fix the original error and why was it caused.

you removed a core code the site used to operate to determine profile types.

10 years 8 months ago
Licenses:
JomSocial Expired

i reloaded the code before you touched it and before your facebook patch on gadavel.com/othersites/repttest/rept/index.php

and the site is operating perfectly fine. so whatever the patch was caused this initial Oath issue, and whatever you did to fix that issue distrubted the rest of the site. please let me know what caused the issue and what you did to fix it.

10 years 8 months ago
Licenses:
JomSocial Expired

please figure out why that problem was caused and what we need to do to fix it to avoid happening again when i re-apply the facebook patch you sent in.

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Anthony,

Well, this is valid bug and already fixed in newest version, I already upgraded your jomsocial with our newest code, but seems it make your 3rd party template error, so thats why i suggest you contact the JF developer.

thx

10 years 8 months ago
Licenses:
JomSocial Expired

ok, like i asked, please tell me how the problem is caused and what your "new version" does to fix it. because you upgraded it crashed the site. my site cannot be uploaded because we have too many customizations. we will only upgrade probably on next version it is too costly to upgrade every version. so tell me what i need to do to fix this bug so we can move on this is destroying my site. send me how it is fixed and what is done to do so. you already sent the patch to make the facbook work, and then it now causes this issue. how do we fix it.

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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This is the FB patch, www.dropbox.com/sh/ghvhivx2j5aqy1j/AAAGf...dLmIbLeJLPnXmVa?dl=0 please make sure you upgrade it properly, everybody use that patch and eveything is working fine.. but from now I suggest you do the full update with the newest version, we fixed many bugs there..

10 years 8 months ago
Licenses:
JomSocial Expired

It's great you guys do updates, but if you have big fixes you should really provide non front end updates to fix these bugs. Especially if users do major customizations like we do and can never update.

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Anthony,

For every customizations always be hard for the upgrading things, so I really suggest you hire the 3rd party dev, who in charge handle the upgrade with customizations issue.

This topic is closed / resolved now, if you have another issue just create new topic.

thank you

10 years 8 months ago
Licenses:
JomSocial Expired

excuse me, but i believe you sent me these files prior in this thread, claiming it would solve the problem, and these are the files that caused the ""Fatal error: Uncaught OAuthException: An active access token must be used to query information about the current user. thrown in /home/gotoswim/public_html/othersites/rept/components/com_community/libraries/facebook/base_facebook.php on line 1247 ""

i thought maybe these were different but they are the exact files you had me replace last time to get rid of the "white box" error. and now this error is caused. did you even read my thread?

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Anthony,

I am not sure why the issue is appear on your site only.

anyway, I just check your site and I dont see it anymore.. but if you still have that issue please let me know..

thank you

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