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by the last update from Jomsocial 4.2.5 to 4.2.6 i get a error Message.

7 years 4 months ago
  • Andreas's Avatar
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  • Andreas
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JomSocial Active Socialize Expired

Hi

by the last update from Jomsocial 4.2.5 to 4.2.6 i get a error Message.
Now i get in my iJoomla installer following message

"In order to upgrade to JomSocial 3, you must first upgrade to 2.8.4.2 first and then upgrade again to JomSocial 3"

Please can you check this ?



Site Name : b2bcommunitys.de



ISSUE SUMMARY:


STEPS TO REPLICATE:
1
2
3
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5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
7 years 4 months ago
Licenses:

HI, Andreas.

Thank you for contacting us and reporting this issue.
I investigate cause of it.
I'll update you ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alin Dinca, Andreas
7 years 4 months ago
Licenses:

Hi Andreas,

Can you please set up for us FTP account? so we can look over this issue and fix it.

Regards,
Alin

The following user(s) said Thank You: Andreas
7 years 4 months ago
Licenses:

Hi Andreas,

We fixed the issue, there was a small bug and this will be fixed in the next versions for iJoomla Installer extension too.

Kind Regards,
Alin

The following user(s) said Thank You: Andreas
7 years 4 months ago
  • Andreas's Avatar
    Topic Author
  • Andreas
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  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

Hi Alin

sorry is no fixed my Problem.... i get this Information now !
see the Picture in the Attachments

Thanks

Andy

Attachments:
7 years 4 months ago
  • Andreas's Avatar
    Topic Author
  • Andreas
  • Offline
  • Fresh Boarder
  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

Hi Alin

sorry is no fixed my Problem.... i get this Information now !
see the Picture in the Attachments

Thanks

Andy

7 years 4 months ago
Licenses:
JomSocial Active

hi Michal,
we have the same error / problem.
Andreas

Attachments:
7 years 4 months ago
Licenses:

HI, Andreas.

Please, try to use this version of installer:
drive.google.com/file/d/0B_mDFT8SI6d9NlFuTWxDMlc5Tk0/view

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 4 months ago
Licenses:
JomSocial Active

hi Michal,
thank you for your informations.
the error Messages are fixed but the license number is no longer integrated!
You will also fix this?
regards
Andreas

7 years 4 months ago
Licenses:

Andreas,
Please update your post, first one with website details, FTP host/username and password. I need to log in on your site and debug there.
Thank you,
Alin

7 years 4 months ago
Licenses:
JomSocial Active

hi Alin,
we don't have a chance/possibiliy to store our Login data...!?
Andreas

7 years 4 months ago
Licenses:

Please try this one and please be sure you have that domain name provided under your account:
drive.google.com/file/d/0B_mDFT8SI6d9eUdRcERiTzVBblU/view

If you still have issue please send me by email to alin at ijoomla dot com website details so I investigate.

Thank you,
Alin

7 years 4 months ago
Licenses:
JomSocial Active

hi Alin,
do you have any News about our sites?
regards
Andreas

7 years 4 months ago
Licenses:

Hi Andreas,

I do not received an email at This email address is being protected from spambots. You need JavaScript enabled to view it. with your site access details, I need the administrator access to check this and ftp account access, maybe I need to do some changes in this component files.

Kind Regards,
Alin

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