ISSUE SUMMARY:

I bought the core and template . Help us install . Thank you

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Hi Nguyen,

Your jomsocial alraedy installed, I think you did it well :)

I bought the $ 99 package interface , and I do not see it in the settings interface . Please support me .

Please help me install Socialize . Thank you.

your FTP access is not working, can you provide me the correct one , please?

are you trying to re-install your Joomla? I cant access it, and show the joomla installer page

Please help me install the new one:


Thanks.

Please support me now . Thanks.

Suggest confirm the support , if you can not support, please notify us .

Hi,

Sorry for delay, please be patient a bit, we will update you later..

Of course we will help you to solve your issue, dont worry :)

Thank you

you totally removed all Joomla installation? :( can you install it again? and once it done just let us know, I will help you install jomsocial and socialize

Please help me install .

Hi, Nguyen.

I saw that you've opened new thread regarding your issues with installation.
I've replied - please provide working site credentials.
Also - could you explain what issues you have with JomSocial installation?
It's one click installation - no additional steps... whay you want us to install it for you?
It's a basic Joomla! administration - without basic knowledge and skill you won't be able to manage your site.
So the best option will be to read tutorials, watch some videos and ask step by step explanation... in other case you won't learn how to work with Joomla! And... I'm sure you don't won't to be dependent from any one in yous site administration and development.

I am unable to install JomSocila and Socialize to operate according JomSocial demo .
Please support this installation .
Thank you.