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My Contacts plug in not functioning

8 years 5 days ago
  • Robert's Avatar
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  • Robert
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JomSocial Active GURU Active

ISSUE SUMMARY:
Skype field in front end, however it is not an option in the backend. How do I get the Skype contact info to dispaly if there is no way to turn it on?

STEPS TO REPLICATE:

2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
8 years 5 days ago
Licenses:

Hi, Robert.

The only changes you may apply in backend are: to display certain field or not.
Any other changes like field values need to be added when editing plugin in frontend.
So what you describe it correct plugin behavior.

i.imgur.com/SIAIrnF.png
i.imgur.com/WfGFeMW.png

That is also correct - no name field is displayed as profile name is used for that purpose.

if you need more flexibility in contact field creation, I recommend to add them into profile fields.

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8 years 5 days ago
  • Robert's Avatar
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  • Robert
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The changes to fields in the backend are not reflected in the front end. All input options still appear.

Attachments:
8 years 4 days ago
Licenses:

HI, Robert.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 4 days ago
Licenses:

Hi, Robert.

So there is issue with password saving? Please, check my EDIT in Miscellaneous in your first post (you need to edit it).
Provide correct password there.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 15 hours ago
Licenses:

HI, Robert.

I can access your site backend, but it seems that my rights are insufficient to see top menu:
i.imgur.com/tv77C6g.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 15 hours ago
  • Robert's Avatar
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  • Robert
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I contacted my web guy. he said should be a menu, he is going to check. He wants to know what specifically you need access so he can make sure you do. please let me know

7 years 11 months ago
Licenses:

Hi, Robert.

I confirm this is a valid bug.
I reported it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 11 months ago
Licenses:

HI, Robert.

Bug report was rejected:

These option control what is shown on the profile page, it does not have effect on the configuration on the frontend.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 11 months ago
Licenses:

Hi, Robert.

It means that there is nothing to fix - in plugin frontend configuration fields will be displayed. But after save only fields selected in backend will be displayed.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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