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Super user is showing in list of users - How to stop this from happening?

10 years 11 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
Super user is showing in list of users - How to stop this from happening?

STEPS TO REPLICATE:
1
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RESULT
EXPECTED RESULT
Is it possible to stop this from happening?
BROWSER

10 years 11 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Go to Jomsocial backend->configuration->privacy->change "Show Administrators in Member's Lists" to No

thank you!

10 years 11 months ago
Licenses:
JomSocial Expired

I did this already but it is still showing. Thanks.

10 years 11 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please you upload your jomsocial to the your live domain first, so I can test it directly.

thank you

10 years 10 months ago
Licenses:
JomSocial Expired

Can I have you work with the developer working on the website directly? Do you just need an email addr?

10 years 10 months ago
  • Dimas's Avatar
  • Dimas
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this is my email address This email address is being protected from spambots. You need JavaScript enabled to view it.

10 years 10 months ago
Licenses:
JomSocial Expired

I updated the ticket with the info. Let me know if anything else is needed.

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

ok I can see it, but where is the backend access? I use "test2" its not working

thank you

10 years 9 months ago
Licenses:
JomSocial Expired

I updated the info, try now. Thanks.

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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I am sorry, I still cant access it, it says :

Warning
You do not have access to the Administrator section of this site.

thank you!

10 years 9 months ago
Licenses:
JomSocial Expired

I updated the information. Please try again

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi W,

1. Please you upgrade your jomsocial to the latest version 4.1.4
2. it can be issue from your 3rd party com_xius, please you disable that component and try again.

thank you!

10 years 8 months ago
Licenses:
JomSocial Expired

The upgrade did not help. What are the next steps? Thanks.

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Licenses:

Hi,

in this site bamboothemes.com/miller/ you are still using old jomsoical version, I suggest you upgrade it first, may I know this issue happens on jomsocial members module or from list members page?

I also afraid this issue caused by conflict with Joomlaxi User Search componenent.


thank you

Moderators: Piotr Garasiński
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