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User can finish registraion, no aparent reason why

11 years 7 months ago
  • carlatf's Avatar
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Hi,
when a user tries to register in

tresjolie.com.ar/ccrear-una-cuenta/regis...rofile?profileType=1

hitting the "Create the account" button will not make anything!

any idea what's the error?

11 years 7 months ago
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Hi, Carla.

This issue is caused by your template: prntscr.com/6ht7sr

Block id=footer-fixed" just covers (you see that color in prinscreen) last field and button making them unaccessible.
I disabled it height (look bottom right) in my console: prntscr.com/6ht8ld and button become accessible again.

Please, contact with your template developer.


- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
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11 years 7 months ago
  • carlatf's Avatar
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hi, i can push register buy the registration never takes place. just try it to see what i mean.

11 years 7 months ago
Licenses:

Hi, Carla.

Then you probably mean this issue: prntscr.com/6htman

Fatal error: Call to a member function get() on a non-object in public_html/components/com_community/controllers/register.php on line 809

Am i right? Try to change your current template to Joomla! default one and check registration form once again.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 7 months ago
  • carlatf's Avatar
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Hi,
Can't if be another problem? I've been having this template for a year now.

Did you activate the error display?

I'll try switching templates.

11 years 7 months ago
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I switched back to the default template, no difference.

11 years 7 months ago
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Hi, Carla.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 7 months ago
  • carlatf's Avatar
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After I hit Create an account, the account is not created and I'm redirected to:

Attachment jomsocialerror1.png not found

Attachments:
11 years 7 months ago
  • carlatf's Avatar
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Any news?

11 years 7 months ago
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Hi,

sorry for delay.
I always got this error message at backend:
Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 32 bytes)
you need to increase memory limit at php configuration. you can asking hosting support for that. maybe need 1128

and about the broken page, that because jommla failled to insert the new user at database. seem the error related with spambot extention, please disable it.

here the prove. you can sign-up using joomla default:
http://[your site domain]/index.php?option=com_users&view=registration

it will be failed, the error related with spambot extensions

Regards

11 years 7 months ago
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Hi,
I did everything you said, I still get:

"Fatal error: Call to undefined method Joomla\Registry\Registry::getValue() in /home/tresjolie/domains/tresjolie.com.ar/public_html/plugins/user/dm_jsuserstream/dm_jsuserstream.php on line 17"

11 years 7 months ago
Licenses:

Hi Carlatf,

please provide me FTP access detail by editing your first post at this topic, put it at site info form. I need it for debugging purpose

Regards

11 years 7 months ago
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added

11 years 6 months ago
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Hi Carlatf,

I cant access your FTP, seem the detail is not valid. please re-check it again. related with error message, please try to turn off DM Juser stream. that plugin not belongs to jomsocial. seem that plugin not compatible with jomsocial.

Let me know the result.

Regards

Moderators: Piotr Garasiński
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