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12 years 6 months ago
  • Parth's Avatar
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Hello,

I have jomsocial here but its behaving strange. When I go to next step, it asks me to select profile. After that, it goes out of template and show me same page again ?

Why is it so ?

nidhi.tekdi.net/SE/index.php?option=com_...=register&Itemid=104

Thank You

12 years 6 months ago
  • David's Avatar
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Hi Parth,

Can you update your jomsocial into 3.1.1 or 3.2 RC3 ? your jomsocial was too old and we don't support old jomsocial :)
DON'T FORGET TO DO A BACKUP BEFORE UPGRADE (ENTIRE SITE + DATABASE) because your custom code will be override with jomsocial installer :)

Hope your problem fix after update your jomsocial version :)

Warm Regards,

David

12 years 6 months ago
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Hi David,

Thanks, will check and let you know :)

12 years 6 months ago
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Hi Parth,

okay, please check and let me know the result :)

Warm Regards,

David

12 years 6 months ago
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Hi David,

I set up latest copy of my site where issue is and upgraded jomsocial there to latest but its not taking effect. It still shows
same issue. Why is that ?

I want to get rid of it as soon as possible !!

12 years 6 months ago
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Hi Parth,

can i get the link of your development site (with jomsocial latest version) ? i opened the link that you gave me but i saw your jomsocial version still Version: 3.0.2..

maybe you can tell me since when this problem happen ? i guess this issue because conflict with other components or template.. i also saw all your menu item disable.. can you make your site ready to test.. i also try do make jomsocial as default page but i can't..

Please enable all jomsocial menu, set access into public and make jomsocial frontpage as default menu item.. so i an test it without change or edit your backend settings

Warm Regards,

David

12 years 6 months ago
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Hi David,

Yes, I am doing it, will update when done.

12 years 6 months ago
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I get this error and it shows white page.

Fatal error: Call to a member function get() on a non-object in /var/www/setest/components/com_community/controllers/register.php on line 780

One more thing, it asks me to choose profile type. If there is only profile then why its not selected as default ?

12 years 6 months ago
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Hi David,

Here is the link for dev site - nidhi.tekdi.net/setest/ You can use same admin login details. Its having same issue here. But user
is registered and when I enable it, its logged in ! I checked all menus and template, did not find anything there.

Can you please check ? I need to get rid of this.

Thank You

12 years 6 months ago
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Hi Parth,

Can you give me FTP Access into your development site ? i need to check your file.. By the way, if you have only 1 profile why must use multiple profiles ? :) multiple profiles used for who wants to create more than 1 type of user and it must be choose by user, we can't make it as default choosen..

Warm Regards,

David

12 years 6 months ago
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Hi David,

Yes, You are right, no need to have profiling as if there is only one profile.

Where to add ftp access ?

12 years 6 months ago
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Hi Parth,

Edit your first post in www.jomsocial.com/index.php?option=com_k...id=15389&mesid=77741 and add you FTP site information (cpanel would be good) on private site information section

Warm Regards,

David

12 years 6 months ago
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Hi David,

I checked by disabling multiple profiles but still same error.

Is it because of any other extension ?

12 years 6 months ago
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Hi Parth,

I can't tell you excatly what happen on your site because i can't inspect it.. maybe this is because extensions conflict or javascript conflict.. if you want to try, you can disabled all extensions except jomsocial extensions, and see how it goes.. or you can make fresh installation again and try to add extensions 1 by 1..

Warm Regards,

David

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