Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Multiple fotos not available after upgrade to 3.1.1

10 years 1 month ago
  • Ewoud's Avatar
    Topic Author
  • Ewoud
  • Offline
  • Fresh Boarder
  • Posts: 37
  • Thank you received: 1
Licenses:
JomSocial Active

Hi there,

I installed the 3.1.1 upgrade on a 3.1.0.4 installation. After the upgrade multiple fotos have a broken link. So I rolled back the upgrade but as this is a security update I want to do the upgrade as soon as possible.

On www.gamecritics.eu/community you will see the 3.1.0.4 installation. On my test site gc.graphiqs.nl/community you will see a todays backup but with version 3.1.1. On the right you will see the broken links of the images.

Can you please check?

Ewoud

10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Ewoud,

Would you mind to provide me the backend account please? I tried to register but in your test site the captca is not showing.

thank you

10 years 1 month ago
  • Ewoud's Avatar
    Topic Author
  • Ewoud
  • Offline
  • Fresh Boarder
  • Posts: 37
  • Thank you received: 1
Licenses:
JomSocial Active

Hi Dimas,

Thanks for your reply. I already entered the site access details in the Private Site Information. You should be able to login with those details.

Regards,
Ewoud

10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Ewoud,

Where did you put it? in the original topic, I only can see username : revised password : revised

10 years 1 month ago
  • Ewoud's Avatar
    Topic Author
  • Ewoud
  • Offline
  • Fresh Boarder
  • Posts: 37
  • Thank you received: 1
Licenses:
JomSocial Active

Hi Dimas,

Something probably went wrong with copy-paste. I have now entered the correct password. All other access details such as ftp details should be visible as well.

Ewoud

10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi There,

I just test the uploading multiple photos and seems working fine for me

Attachments:
10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

please make sure the photo is less than 0.2 MB

10 years 1 month ago
  • Ewoud's Avatar
    Topic Author
  • Ewoud
  • Offline
  • Fresh Boarder
  • Posts: 37
  • Thank you received: 1
Licenses:
JomSocial Active

Hi Dimas,

Please read my original post again. The problem is not with uploading photo's, but the problem is that after the upgrade to 3.1.1 multiple excisting photo's have a broken link. See also my attachment.

Ewoud

Attachments:
10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Did you re-upload all photos? because it seems working fine here

Attachments:
10 years 1 month ago
  • Ewoud's Avatar
    Topic Author
  • Ewoud
  • Offline
  • Fresh Boarder
  • Posts: 37
  • Thank you received: 1
Licenses:
JomSocial Active

Hi Dimas,

Thanks for your reply. You probably are looking at the wrong site. You need to take a look at gc.graphiqs.nl/community. That is the page in my screenshot.

Ewoud

10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi there,

I think this issue caused by the S3 permission, which that image only can be seen in the main site graphiqs.nl instead of gc.graphiqs.nl this is whay I get actually :

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>PermanentRedirect</Code>
<Message>
The bucket you are attempting to access must be addressed using the specified endpoint. Please send all future requests to this endpoint.
</Message>
<RequestId>6F27591E3ED69C24</RequestId>
<Bucket>gamecritics</Bucket>
<HostId>
oekQuSuqT5McpEqteHAFJH720+gxxGMxLCH5Ro7EBZIGrufbQ2N9we0vWoHaS6MD
</HostId>
<Endpoint>gamecritics.s3.amazonaws.com</Endpoint>
</Error>

10 years 1 month ago
  • Ewoud's Avatar
    Topic Author
  • Ewoud
  • Offline
  • Fresh Boarder
  • Posts: 37
  • Thank you received: 1
Licenses:
JomSocial Active

Hi Dimas,

I don't think it is S3 - Domain related. As mentioned in my first post I did the upgrade on the live site www.gamecritics.eu and there I had the same problem. Therefore I rolled back the update and created a test site at gc.graphiqs.nl to compare the 2 setups.

Otherwise you can do the update yourself on my livesite www.gamecritics.eu and see the result.

Regards,
Ewoud

10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Ewoud,

I cant login to your backend www.gamecritics.eu seems the account is different with gc.graphiqs.nl.

I also need discuss this with our developer, the different is like this :

url S3 from 3.1.1 : s3.amazonaws.com/gamecritics/images/phot...f0d66e07c796ae0f.jpg (not correct)
url S3 from 3.0.1.4 : gamecritics.s3.amazonaws.com/images/phot...f0d66e07c796ae0f.jpg (correct)

Not sure this issue from S3 library or from our core code.

thank you

10 years 1 month ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

before get the official confirmation from our dev.. I provide you the quick fix, open this file components/com_community/libraries/storage/s3.php, find this code :

if ($uri->isSSL()) {
                return 'https://s3.amazonaws.com/' . $this->bucket . '/' . $item->resource_path;
            } else {
                return 'http://s3.amazonaws.com/' . $this->bucket . '/' . $item->resource_path;
            }

change to :
if ($uri->isSSL()) {
                return 'https://'.$this->bucket.'s3.amazonaws.com/'  . $item->resource_path;
            } else {
                 return 'http://'.$this->bucket.'s3.amazonaws.com/'  . $item->resource_path;
            }

We will provide the proper patch in the future

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW