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Video will not play in Discussion

6 years 9 months ago
  • William's Avatar
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  • William
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Hi
When I post a video in a discussion the video will play in the activity stream on the home page but not in the discussion stream.

<removed for security reason>
Thank You
William

6 years 9 months ago
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Hi, William.

Thank you for contacting us.
I was able to confirm your issue on your site.
I assign developer to investigate this further.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
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6 years 9 months ago
  • Dimas's Avatar
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Hi William,

Your backend access is not working, would you mind provide me the correct one, please?

Also please provide me FTP access as well..

thank you!

6 years 9 months ago
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This message contains confidential information

6 years 9 months ago
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This message contains confidential information

6 years 9 months ago
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Hi, William.

Our forum is public... so everyone can see your credentials... you posted them wide open...
I moved them to safe place in credentials box... but I'm not sure how many users saw them.
Posting them in thread openly is like asking to be hacked...

If you want to provide us credentials - please, ALWAYS click on switch below main text field. Credentials field will open.
That's the only way to provide them safely.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
  • William's Avatar
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  • William
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HI Dimas

This message contains confidential information
I thought I put it in the Confidential Information tags, I dont see any credentials switch.

Can you change the ftp details once you go in please
This message contains confidential information


William

6 years 9 months ago
  • William's Avatar
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Hi Dimas

The previous message was also in confidential tags and it still became public

This message contains confidential information


William

6 years 9 months ago
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Hi William,

This is bug from us, for temporary fix you can change "Player Type" on video setting to use MediaElement.js

thank you

6 years 9 months ago
  • Dimas's Avatar
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Hi William,

TO fix this you need edit this file components/com_community/libraries/wall.php, find this code

$paramsHTML .= ' data-id="' . $video->id . '"';
replace to
$paramsHTML .= ' data-id="' . $video->video_id . '"';

6 years 9 months ago
  • William's Avatar
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Hi Dimas

Would updating to the newest version solve the problem

William

6 years 9 months ago
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Yes, it would :)

6 years 9 months ago
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HI Dimas

Is that something you guys would do for me as I am not knowledgeable enough to do it myself

William

6 years 9 months ago
  • Dimas's Avatar
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Hi William,

I already applied the patch, please let me know how it goes :)

thank you!

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