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File upload button not available to group members from within discussions

6 years 10 months ago
  • Randolph's Avatar
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  • Randolph
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Hey guys,
just realized that ordinary group members cannot upload files from within a group discussion. Only admins are displayed the upload button.
Is this a bug or missing feature? For discussions it does not make any sense if only admins can share documents.

I add a screenshot showing how things look for ordinary group members. As you can see, there is no upload button available within the discussion.

Please check !!!

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6 years 10 months ago
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HI, Randolph.

Thank you for contacting us.
Please, make sure that you enabled sharing in backend group settings: snag.gy/soRYWH.jpg
Then check if in frontend group settings it's allowed too: snag.gy/fSrakW.jpg
Finally check if it's allowed in Discussion: snag.gy/Qzwexb.jpg


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6 years 10 months ago
  • Randolph's Avatar
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I enabled all options, but still no button. However, another explanation might be that the founder of the discussion didn't check the upload option. If so, is there a possibility for group / system admins override this option. For example in cases where discussion founders simply forgot to tick the box?

Randolph

6 years 10 months ago
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Hi, Randolph.

Yes, SU may always edit other users groups or discussions.
Please, edit that discussions and log in as regular user - needs to be that particular group member.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 10 months ago
  • Randolph's Avatar
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  • Randolph
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JomSocial Active Socialize Expired

I entered the group as superadmin, and activated the check-box (Allow members to upload files). Then saved it. However, the change had no effect. The upload button still remains invisible to group members.
Seems the changes have not been saved. When re-entering the group (as superadmin) the state of the checkbox has returned to "unchecked".

Sorry, not solved.

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6 years 10 months ago
  • Dimas's Avatar
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Hi Randolph,

weird, maybe this is cache issue?

Please provide me backend and FTP access on private form.

note : please always provide us backend and FTP access everytime you create new topic for making the support easier :)

thank you

6 years 10 months ago
  • Randolph's Avatar
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Please find FTP credentials inside!

for your information: although the founder of the discussion now enabled file upload, the upload button remains invisible for members.

6 years 10 months ago
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Hi,

Thank you the FTP access is working, but I also need backend access, would you mind provide it please?

thank you!

6 years 10 months ago
  • Randolph's Avatar
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Please find inside the admin credentials

6 years 10 months ago
  • Dimas's Avatar
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Hi,
I just checked this, join one of group on your site, go to discussion page and I able to see file upload button there


thank you!

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6 years 10 months ago
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Hi Dimas,

thanks a lot for your support. In some cases I renamed and kept older file versions. Usually when jomsocial moderators advised me to make changes to a certain file in order to overcome a problem.

Best
Randolph

6 years 10 months ago
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Hi Randolph,

May I closed this? seems everything is fine now ?

thank you!

6 years 10 months ago
  • Randolph's Avatar
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  • Randolph
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Dear Dimas,

I checked this and now encounter a new issue. When entering the group as superadmin and from within a discussion try to change the file upload setting (for example in cases where the founder of the discussion has forgotten to check the box) I can't do anything because there's no more checkbox. The checkbox for file uploads has been gone. See attachment.

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6 years 10 months ago
  • Dimas's Avatar
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Hi,

Well, this issue caused by bootstrapt conflict for fixing this I modify this template file groups.editdiscussion.php and add display style inside this code

<label for="filepermission-member" style="display: block">

Moderators: Piotr Garasiński
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