Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Pasting text into group discussions and notification is corrupted
Well... all above is true.... but even so we we want to let you down and implemented a feature that will clean pasted text from code and allow usage of built in tag buttons.
Then Upload content of package to main Joomla folder and clear your browser cache.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
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Yes, it should. remember to clean browser cache after you apply patches.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
The fix works for the notification email sent out, but we have seen a related issue.
When you paste the text into the 'Discussion Content' box, the box expands out of the frame to accommodate the text, so this looks really bad.
Eg
1. if you start a new discussion and
2. paste the following text into the "Content' box
.... /demo/administrator/index.php?option=com_config&view=component&component=com_jticketing&path=&return=aHR0cDovL3d3dy5zY2wtZGV2LmNvLnVrL2RlbW8vYWRtaW5pc3RyYXRvci9pbmRleC5waHA%2Fb3B0aW9uPWNvbV9qdGlja2V0aW5n
3. Send
RESULT
Then you will see that
- the 'Content' box is not restrained to the template width whilst you are writing your message
- after you Create Discussion and the discussion is posted to the group the text goes off the side of the Discussion wall
EXPECTED RESULT
Content should be restrained width on the Discussion page
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you