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10 years 9 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Mathieu,

LIke I said before the root of this issue caused by this code :

$this->getState('limitstart');

which the value of that code is very weird, the value is 21474xxx which it should 1 by default, have you post this issue to Joomla forum? ok for another soution, please you do install new joomla and Jomsocial for testing this issue, since this issue is not coming from Jomsocial

thank you

10 years 9 months ago
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Hi,
Thank you for your answer. It would be difficult for me to reinstall joomla for two reasons :
- I am on holiday now and the wifi hot spot here doesnot allow me to connect to ftp.
- I am not able to do a reinstallation without loosing all my work because i have no sufficient skill ...

I try to convince bowtheme that sell me the Quickstart package with joomla and the template to help me but there are no kind as you and i desperate that they would like to help me...

I dont know if i will be able to run the website of my nonprofit organisation with those problems...
Mathieu

10 years 9 months ago
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Hi Mathieu,

Would you mind provide me the cPanel access? I will create the copy of your site for testing purpose.

thank you

10 years 9 months ago
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Hello
Thank you again. I dont know Cpanel but i believe i understand it's my host.
So i update access information with ovh information.
Thank you.
Mathieu

10 years 9 months ago
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Hello
Thank you again. I dont know Cpanel but i believe i understand it's my host.
So i update access information with ovh information.
Thank you.
Mathieu

10 years 9 months ago
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Hello
I hâve this information from bowthemes :
"I think your problem does not concern JOOMLA and Joomsocial. It's configuration of your server.

I've created new file test.php echo $_REQUEST and you can see www.gps-qse.com/test.php .

Value of limitstart has been assigned here

[start] => R1548299473



So value of $limistart return wrong => The query does not return any results.

Please contact with hosting to reset this params to solve this problem."

What do you think about it ?

10 years 9 months ago
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Ah I see, bowthemes is totally correct, the default value from $_REQUEST is not 0, but R1548299473.. so please you contact your hosting provider then..

10 years 9 months ago
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Hello,
Thank you i just contact my hosting provider...

cross fingers...

10 years 9 months ago
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Hi,

Can you explain me that on my homepage jomsocial :

Attachment Capturedecran2014-07-24a08.42.51.png not found


and on my admin jomsocial :

Attachment Capturedecran2014-07-24a08.43.54.png not found



??? I would like to show to my host provider the problem but i saw that i have no more jomsocial... :/ :(

Thank you.

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10 years 9 months ago
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Hi Mathieu,

since when this happen?, it must there are "print_r" and "die" code in some where. I suggest you to re-install the jomsocial.
just replace it without uninstall everything. do it from extension manager.

Regards,
Albert

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10 years 9 months ago
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Hi Albert,
I dont know exactly. Last action on the site has been :
From the helpdesk of bowthemes :
"I've created new file test.php echo $_REQUEST and you can see www.gps-qse.com/test.php .

Value of limitstart has been assigned here

[start] => R1548299473"

So i just suppressed the test.php file but nothing changes on my site. Perhaps they do something else ?
From the Helpdesk of Jomsocial : i dont think you do something... Perhaps you ve created a copy of my site for test purpose but can it create this kind of problem ?

From the Helpdesk of My host provider : the problem appear before i create a ticket for them.

From me : nope. I am in holiday and i have restricted access...

I am going to try reinstallation like you say.

Thank you

10 years 9 months ago
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Done ! Perfect !

I dont close the ticket which concern another problem but the ticket in the ticket ;) it's closed. Thank you Albert ! (I would like other helpdesk (and specially my hosting provider) answer so fast and efficiently than your!

10 years 9 months ago
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Hello i have just received a disapointing answer from my host provider : they that limistart is not a php or apache parameter that they can reset ; it is an internal joomla parameter.

So i post a question on free joomla forum but if some of you know how to reset limitstart to 0.... It would be great...

Thanks

10 years 9 months ago
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Here the advice from joomla forum ;
"You cannot reset this number anywhere, that number is set by Joomla based on the page you're currently on. I believe that there are deeper issues causing this problem and it's probably a good idea to debug the code to see where limitstart is set to that weird value.

Here's one way to debug the issue:

- Get all the files that are loaded when you display your page
- Filter those that contain "limitstart"
- Track down to see where "limitstart" is set to that weird value

I suspect it's a plugin."

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