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Event not found in "All Events" List also "Past event"

10 years 9 months ago
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Hi, Cheryl.

Issue was reported to developers. It usually take some time to fix.
You may escalate this thread to Support Manager, but bug fixing needs some time and it's not an easy task...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
  • Cheryl's Avatar
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  • Cheryl
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Ok Thank you, I hope this issue can be fixed on next release.

10 years 9 months ago
Licenses:

hi, Cheryl.

Thank you for your understanding.
I'll keep an eye on that issue... and update you with a fix before hot fix version will be released.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
  • Cheryl's Avatar
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  • Cheryl
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  • Posts: 72
  • Thank you received: 2
Licenses:
JomSocial Expired

Hi Michal,

I want to know status of this problem.
Is this fixed ?

BR.

10 years 8 months ago
Licenses:

Hi, Cheryl.

I'm sorry but bug report is still marked as "Unresolved"...
I'll update you when fix will be ready.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
  • Cheryl's Avatar
    Topic Author
  • Cheryl
  • Offline
  • Fresh Boarder
  • Posts: 72
  • Thank you received: 2
Licenses:
JomSocial Expired

I saw many question in this forum I can help.
But It seems that I can not comment in their post.
Is this your policy ?

10 years 8 months ago
Licenses:

Hi, Cheryl.

Yes, this is our policy as we use forum as a kind of ticketing system. One thread = one ticket assigned to user. In past users hijacked other users thread and it was a mess. We constantly asked to create own threads...

I'm happy that you may and want to help other users... I'll talk with Support Manager if we could allow users to help other users on forum.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
  • Cheryl's Avatar
    Topic Author
  • Cheryl
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  • Fresh Boarder
  • Posts: 72
  • Thank you received: 2
Licenses:
JomSocial Expired

Hi,

Is this problem fixed in 3.2.1.4?

BR.

10 years 7 months ago
Licenses:

Hi, Cheryl.

I'm sorry but no. Bug ticket is still pending.
You'll be first person that will know about fix - I'll update this thread with fix when it will be available.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:

Hi, Cheryl.

I apologize that it took sooo long time.
Finally we have sure for this issue:

Make a safe copy of this file:

ROOT/components/com_community/models/events.php

Then upload file from zip package, replacing old file.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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