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Jomsocial package 4.4.4 not accessible from download area

5 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hello,
I have an active license and just logged in my account but Jomsocial package 4.4.4 is not accessible from download area.
There is pop-up window when I click on download button that says:
The file you`re trying to download is missing. Please contact the site administrator and let them know

See attachment

Attachments:
5 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Markus,

I am sorry for the trouble.. we will check it soon.

thank you!

5 years 4 months ago
Licenses:

HI, Markus.

Thank you for contacting us.
Developer Edition was discontinued as a package.
So I issued a Supercharged package for you.
Please, check your download area: www.jomsocial.com/component/digistore/licenses?Itemid=209
It should be available for you there.
We apologize for inconvenience.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi Michal,
thanks a lot. It worked and I was now able to download the 'Supercharged package'.
When has the Developer Edition been discontinued as a package ? Because 4.4.3 was still available.
And when checking supercharged package, I am now missing the additional modules in the package under folder 'Extras' and 'modules' ....so this is a degradation then, if the modules are not longer accessible.

JS Birthdays module
JS Dating module
JS Event Sugesstions module
JS Force Avatar plugin
JS Force Fields plugin
JS Friends Suggestions module
JS Groups Suggestions module
JS Members Map module
JS Popular Events module
JS Popular Groups module
JS Profile Completeness module
JS Toolbar module
JS Trending Events module
JS Trending Groups module
JS Trending Photos module
JS Trending Videos module

Can you explain ?

5 years 4 months ago
Licenses:

HI, Markus.

They are in that package, don't worry.
They are not in JomSocial installation package but under "My Downloads" tab: prntscr.com/gpeqhu
www.jomsocial.com/my-downloads

Please, check it.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,
perfect...I have indeed not checked this download area carefully,
Now I have installed all the available modules and plugins.....but one is missing:

JS Trending Photos module
I have currently installed from previous pacakges the Module version 4.3.5 but as per alert there must be a version 4.4.4 available that is unfortunately not listed in the download area.

Can you please help ?!

Thanks
Markus

5 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Markus,

Thank you for reporting..
For time being, please you download that JS Trending Photos via private info below.

thank you

5 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,
thanks....but what do you mean by private info ?
There is nothing in attachment and no private message in my inbox.
Thanks
Markus

5 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Can you this on prev reply?

Attachments:
5 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,
no, I am sorry....but there is no link to Dropbox in the previous post.
Can you please post again or use the JomSocial messaging system on this page ;-)

Thanks
Markus

5 years 4 months ago
Licenses:

HI, Markus.

I've sent you that link via MSG ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,
thanks a lot...but we are running in circles now.

You have sent me the old version 4.3.4 while I need 4.4.4.

Please check yourself in mod_community_trending_photos.xml:

<?xml version="1.0" encoding="utf-8"?>
<extension version="3.4" type="module" client="site" method="upgrade">
<name>JS Trending Photos</name>
.....
<version>4.3.4</version>
<description>Trending photo module for JomSocial</description>


But maintenance extension check clearly says there is version 4.4.4. available.

Can you please send me the correct version.

Thanks a lot

5 years 4 months ago
Licenses:

HI, Markus.

Sorry, just provided you Dimas link... he uploaded outdated version.
Latest version is on the way :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,
now all is fine and I have installed the package and there is no alerts anymore.
Thanks a lot.
No open action items anymore ;-)

Moderators: Piotr Garasiński
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