Hi, Does anyone know where I can see my private support ticket?

a Guest Support is provided in the support forum, accessible if you have a current subscription to JomSocial.
www.jomsocial.com/support-policy

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7 years ago

a Guest Hi Gunnar, we did just launched a new private support system, you can post your ticket here: www.jomsocial.com/submit-support

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7 years ago

Gunnar I know how to post in the new private system and I already did, but after submitting a ticket it is lost in some secret chambers of JC. I wanted to know if a can review it, check status and perhaps cancel it if need be. 7 years ago

a Guest My Posts, Should do it: www.jomsocial.com/forum/topics/user/mode-default/s…

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7 years ago

Gunnar Nope, only shows the open/public tickets. 7 years ago

a Guest I see yes! You're referring to the new support ticket as mentioned above, Hmm good question @Sinisa perhaps? 7 years ago

Gunnar tired chat. you not on? 7 years ago

a Guest Gunnar, currently the support tickets are only available on email, and not listed anywhere on the site. To make it work this way, we will have to write a script using the HelpScout API, that will take a bit of time to make it happen. Till then, please save all tickets in a special folder on your inbox. 7 years ago

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