Licences

Yes, please send the balance of $50 to sales AT jomsocial.com via PayPal, and drop us an email here. For more information,please contact our billing department.

To download older versions of JomSocial, visit our previous versions download page. Note that the downloads area is only accessible to active license holders. If your license has expired, you can easily renew it by clicking the orange renew button on your "My Downloads" page.

Renewals are 40% off the original price for the Standard plan, 50% off the original price of the Professional plan and 15% off the original price of the Developer's plan. We aim to make it as easy as possible for you to continue your subscription and enjoy all the new features.

To renew, you need to log in to our site first. Once logged in, click on 'My Account'. From there, click on 'My Downloads' and you should be able to view all of your JomSocial purchases. Click the 'renew' button on the JomSocial license that you wishes to renew and follow the on-screen's instruction. 

Visit My Account page to download the latest version.

Yes, you can install it on as many domains as you want. However, keep in mind, we only support the domain you register with us.

Your license is good for 6 months. During this 6 months period, you get access to our VIP forum support and all the new releases.

No, the download area is only available for active subscription holders. We advise you to download the last version of JomSocial before your subscription expires.

Yes, absolutely. JomSocial will continue to work exactly as usual; however, you will not be able to download new updates or obtain support without an active subscription.

Pre-Sales

Yes, JomSocial's latest version is compatible with both Joomla 2.5 and Joomla 3.

No, JomSocial does not support any form of Joomla ACL at this point in time. However, ACL is on our roadmap and we expect to fully support ACL the end of 2013.

Yes, but not out of the box. JomSocial does not have built-in membership/subscription facilities to allow this; however, our growing list of extension developers have come up with a number of high quality subscription tools that would meet the most demanding requirements. View membership addons.

Our pricing start at $99 for the standard edition. Our most popular plan costs $149. Visit our pricing page for more details and a table comparing all plans.

Yes. JomSocial uses native Joomla User object and thus existing users will automagically have their own JomSocial profiles. It will also work with your Joomla template, as JomSocial is just another extension in Joomla.

JomSocial does not impose any limit on the number of users you can have in your community; however, please note that a growing community will always consume more resources over time.

Requirements

No, JomSocial requires Joomla to be installed on your server first; it is built exclusively for Joomla.

Since 07 January 2013, JomSocial 2.8 requires at least Joomla 2.5.6 or Joomla 3.0.2; however, full support for Joomla 3 is still a work in process and official technical support for this version is not provided. Support for Joomla 1.5 is only available in version 2.6 and lower.

No, JomSocial can only run on MySQL/MySQLi databases.

Yes, JomSocial is GPL software that can be installed on an unlimited number of domains. Your freedom is guaranteed

Support

Our dedicated support team is available 24/7, Monday Through Friday.

Make sure that there is at least one active subscription assigned to your forum account as explained here and kindly post your questions on our Dedicated Support Forum.

While we try our best to help everyone with minor customizations, our top priority is to assist valid issues that are covered in our support policy. If you need customization and help setting up JomSocial, check out our services department.

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