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Fatal error after user password changing

9 years 1 month ago
  • Gennady's Avatar
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Fatal error: Call to a member function hashPassword() on a non-object in /var/www/vhosts/eris.dodgeram.ru/httpdocs/libraries/joomla/user/user.php on line 653

Is there any ideas?
Thanks!

9 years 1 month ago
  • Dimas Tekad Santosa's Avatar
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Hi,

This is a value valid bug from J!3.4, and will be fixed in JomSocial version 4 RC 3

Thank you

9 years 1 month ago
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How can we fix that? It is very important and absolutely basic function.
Is there any temporarily fixes from JS support?

We do not plan to upgrade JS to 4 version before stable release is available, because we use third-party template and it's developers are waiting for the stable release.

Аnd where can i see all known issues with J3.4?
Thank you.

P. S.
Let me quote your collegue Michal Dluzak:
Yes, current stable version 3.2.1.6 and our release candidate JomSocial 4 is fully compatible with Joomla! 3.4.
www.jomsocial.com/forum/pre-sales-questi...ion-of-joomla#118935
:)

9 years 1 month ago
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Hey!

We are waiting for the fix. Password issue is very important for us.

WBR

9 years 1 month ago
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Hi, Gennady.

I tested this issue on JomSocial 4 and it seems to be gone.
Please, upgrade your community to JomSocial 4 and check if issue persist.


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9 years 1 month ago
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Dear Michal!

Have you finished support of JS 3.2? Where is official announcement? Where is advancing warning and official report?
As i described above we can not upgrade to 4.0 cause we use third party JS template, and developer of this template will adopt it for JS4.0 when stable version will be released.
Fix this issue in 3.2.6 please.
We appreciate your understanding.
Michal, get in line the expectation of your customers you promised about full compatibility in pre-sales topic:
www.jomsocial.com/forum/pre-sales-questi...ion-of-joomla#118935

9 years 1 month ago
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Hi Gennady,

So i can work out how you are getting this error and then talk to our developers can you please tell me the correct steps to replicate the problem

STEPS TO REPLICATE:
1
2
3
4
5

RESULT

EXPECTED RESULT

9 years 1 month ago
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Steps:


Information moved to private notes by admin

Happened: Fatal error: Call to a member function hashPassword() on a non-object in /var/www/vhosts/eris.dodgeram.ru/httpdocs/libraries/joomla/user/user.php on line 653

Expected: password changed.

9 years 1 month ago
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Hi Gennady,

i have assigned a developer to look at this which they will do on their next shift and reply

9 years 1 month ago
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When should we expect a reply? Next shift sounds promising.

Guys, I hate to escalate this issue wider, but as soon as it's the critical part of functionality broken, I will have to post bad review of the component everywhere.

Next step will be attempt to file a case against you as we lost quite a lot of resources implementing your component to the existing website, that's why regular refund will not make us happy.

But all these are extreme, I will wait a little for any kind of acceptable workaround from your side.

9 years 1 month ago
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Gennady,

We are still looking at what is causing the error. Once i get a reply from the developer i will reply to you.

9 years 1 month ago
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Hello Gennady

let me clear the confusion here
We have officially announced on February 2nd that Jomsocial 3.2.1.6 will not receive any more updates unless and only if there is some major security issue discovered. Joomla 3.4 is released more then a month after.
You can see that post here www.jomsocial.com/blog/3216
My colleague Michal said that Jomsocial 3.2 is compatible with joomla 3.4 because he was replying around the time when Joomla 3.4 has been released, and we didn't really manage to test entire compatibility yet.

As the blog post i linked above implies, we have fixed the issue in JomSocial 4 but in this post, i will provide you with the JomSocial 3.2 fix.
This however, does not mean that we will continue to support 3.2.1.6 or lose any development bandwidth on obsolete instances.
Please refrain from asking more bugfixes for 3.2 in the future, we have stopped development of that version.
You should consider upgrading to 4.0 at earliest convenience.

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- Don't say feature not working. Instead, explain what you tried and what was the outcome.
- When you think you found the bug, try to replicate it on a fresh Joomla.
- When looking for support always provide temporary Super Administrative access to your site. We will ask for it anyway.
- Help yourself and read documentation which can give you answers to almost all questions you may have

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The following user(s) said Thank You: Gennady
9 years 1 month ago
  • Gennady's Avatar
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Looks like patch done what we needed.
Thanks a lot! You are fantastic.

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