Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
We are investigating what's the cause of this issue. In almost all sites the installer work without any problem but there are some scenarios where it can't read the license ID from our server. We are investigating to see what's the problem. For now if you need to update do it manually until the problem is resolved by our team.