Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Can't update

8 years 4 months ago
  • Morten's Avatar
    Topic Author
  • Morten
  • Offline
  • Fresh Boarder
  • Posts: 51
  • Thank you received: 0
Licenses:
JomSocial Active

ISSUE SUMMARY:
Same issue as this one:
www.jomsocial.com/forum/installation/311...for-more-information
and this
www.jomsocial.com/forum/installation/311...rade-through-ijoomla



STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

8 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Morten,

I see you are using the latest Jomsocial version



thank you!

Attachments:
8 years 4 months ago
  • Morten's Avatar
    Topic Author
  • Morten
  • Offline
  • Fresh Boarder
  • Posts: 51
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Dimas,

That's correct but it is because I have manually downloaded the update and installed it.

Merry Christmas to you and all here at JomSocial

Morten

8 years 4 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Morten,

We are investigating what's the cause of this issue. In almost all sites the installer work without any problem but there are some scenarios where it can't read the license ID from our server. We are investigating to see what's the problem. For now if you need to update do it manually until the problem is resolved by our team.

Thanks for your patience.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW