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HELP !!!!!!!!!!! Changing Password is NOT working

8 years 5 months ago
  • Udi's Avatar
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  • Udi
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ISSUE SUMMARY:
Version: 4.1.3 from today.
Client reported prior to upgrade.

Changing user password via Login screen is NOT working.

I tried to change it through Jomsocial/admin/member but it FAILED !!!

Only changing via joomla users admin could change it successfully.

PLEASE advise.

Sending test account to check it in secured area.

regards,
Udi

STEPS TO REPLICATE:
1
2
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5
RESULT
EXPECTED RESULT
BROWSER

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Udi,

I cant access your site, I get this error "403 Forbidden"

This issue caused by outdated version Joomla or jomsocial, please you update both of them to the latest version Joomla 3.4.5 and Jomsocial 4.1.3

thank you!

8 years 5 months ago
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Hi Dimas,

Our site is the most up-to-date site in the Milky-pass ...

I reported the problem after upgrading to 4.1.3.
We run j 3.4.5 as well.

If you need access to the admin panel, please send me your mail and I'll return an invitation from the hosting service (Hosting security regulation).

You can check it from the frontend with the details I provided.
regards,
Udi

8 years 5 months ago
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Hi Udi,

Please you post the admin access into your first topic www.jomsocial.com/index.php?option=com_k...d=30548&mesid=147979 , or send it via PM on community page it quite safe there.

thank you

8 years 5 months ago
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Did as requested.

Pls send me an email to send you an access invitation.

Udi

8 years 5 months ago
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this is my email This email address is being protected from spambots. You need JavaScript enabled to view it.

8 years 5 months ago
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I sent you invitation to access via JetServer.

8 years 5 months ago
  • Dimas's Avatar
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Still its not working..





Anyway, can you provide the screenshoot of this issue, please?

thank you!

Attachments:
8 years 5 months ago
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Hi,

I spoke with the hosting support.

Please try again.

regards,
Udi

8 years 5 months ago
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Hi Udi,

Still, I cant access your backend, I also already re-click the link from your email.

thank you!

8 years 5 months ago
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Sending you pm.

8 years 5 months ago
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Hi udi,

Thank you, I able to login now.. and can replicate this issue on your site.. another things, can you provide me cpanel/phpmyadmin and FTP access, please? I will inspect this issue further.

thank you!

8 years 5 months ago
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Hi Dimas,

I added it at the 1st note, secured part.

Thank you.

regards,
Udi

8 years 5 months ago
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Hi Udi,

I cant access your phpmyadmin, restricted for my IP? or can I install 3rd party phpmyadmin component on your joomla?

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