Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Getting a error

6 years 8 months ago
  • Brian's Avatar
    Topic Author
  • Brian
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

I'm am getting this error. On facebook login. Any suggestions?

Attachments:
6 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Brian,

Would you mind provide me backend and FTP access, please?
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

thank you!

6 years 8 months ago
  • Brian's Avatar
    Topic Author
  • Brian
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

Thank you for responding. I have sent you a private message with the info you need.

6 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Brian,

I dont see that error, signup and login via FB is working fine.

If you still have the issue, please you debug it with chrome dev tools, check the ajax response after FB connect action.. what do you get the.. provide me the screenshot

thank you!

6 years 8 months ago
  • Brian's Avatar
    Topic Author
  • Brian
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

Well it's where if you sign in as a existing member it gives the error. Not as a new member. On the facebook login.

6 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Brian,

I see you are using old jomsocial version, please you update to version 4.4.3, and let me know how it goes..

thank you!

6 years 8 months ago
  • Brian's Avatar
    Topic Author
  • Brian
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

Where do i down load from? Only thing in my downloads is 4.3.
Thank you!

6 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Please download the package from here www.jomsocial.com/component/digistore/licenses?Itemid=209

6 years 8 months ago
  • Brian's Avatar
    Topic Author
  • Brian
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

Naw! Not going to spend anymore money. Still trying to get this one working right. Plus just bought this one

6 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Brian,

Your subscription is still active, you can download the latest version..

Well, for making it easy please provide me your backend and FTP access, I will help you to upgrade it.

thank you!

6 years 8 months ago
  • Brian's Avatar
    Topic Author
  • Brian
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

Well I tried to upload the ja builder that was in the pro package. And it messed everything up. Crashed the site. Going to have to start over tomorrow night. Got it back up and the new socialize theme wouldnt work anynore. So im just going to start over. Its just all jacked up. When I get to were I was. I will get u to help me upgrade.
Thank you

6 years 8 months ago
  • Brian's Avatar
    Topic Author
  • Brian
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

I will have to say this software is most difficult to use. The other night I set up a whole website in 5 hours. Hell everytime i turn around something is broke. Social login don't work, new theme I bought broke, the other social sharing don't work. Ja builder dont work. It crashed the whole site. Man!man! man!

6 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Brian,

Please provide me backend and FTP access, I will help you for it... put on private post, follow this
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

thank you!

6 years 8 months ago
  • Brian's Avatar
    Topic Author
  • Brian
  • Offline
  • Fresh Boarder
  • Posts: 28
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

That would be great if you would upgrade it for me. And PLEASE! find out why JFBC Intergration isn't working. And thank you. Im sure its something i not doing... I sent the info to server and site in a private message...

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW