Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

frontpage tabs don't work on tablet

9 years 1 month ago
  • Pina's Avatar
    Topic Author
  • Pina
  • Offline
  • Fresh Boarder
  • Posts: 48
  • Thank you received: 2
Licenses:
JomSocial Active

ISSUE SUMMARY:
On ipad and iphone the tabs on the frontpage position don't open, I can see the title module but when you tap nothing happen

STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

9 years 1 month ago
Licenses:

Hi, Giusy.

Please, try this fix: www.jomsocial.com/forum/installation/256...profile-group#126043

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
  • Pina's Avatar
    Topic Author
  • Pina
  • Offline
  • Fresh Boarder
  • Posts: 48
  • Thank you received: 2
Licenses:
JomSocial Active

I've changed the file components/com_community/assets/source/js/views/streams.js
but the problem is not solved
I've cleared the cache too

9 years 1 month ago
Licenses:

Hi, Giusy.

I assign developer to this thread.
@Dimas: I left you a note in notebox.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
  • Pina's Avatar
    Topic Author
  • Pina
  • Offline
  • Fresh Boarder
  • Posts: 48
  • Thank you received: 2
Licenses:
JomSocial Active

Sorry, I forgot to say that this issue is only on public page, for not logged users

9 years 3 weeks ago
Licenses:

Hi, Giusy.

I apologize for delay... please, try this fix: www.jomsocial.com/forum/technical-issues...ren-t-working#127058 (but remember to make safe copy first.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved