Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

No access to backend anymore after 4.1 upgrade

8 years 7 months ago
Licenses:
JomSocial Expired

Hi,
after running the upgrade successfully to 4.1 I do have a working frontend.
However the backend returns a blank page.

The server error log reports:
[Tue Oct 06 10:06:51.570048 2015] [fcgid:warn] [pid 22824] [client xxx:42728] mod_fcgid: stderr: PHP Notice: Use of undefined constant AZRUL_SYSTEM_PATH - assumed 'AZRUL_SYSTEM_PATH' in /serverpath/plugins/system/jomsocialupdate/jomsocialupdate.php on line 88, referer: domainname/administrator/index.php
[Tue Oct 06 10:06:51.570136 2015] [fcgid:warn] [pid 22824] [client xxx:42728] mod_fcgid: stderr: PHP Warning: require_once(AZRUL_SYSTEM_PATH/pc_includes/ajax.php): failed to open stream: No such file or directory in /serverpath/plugins/system/jomsocialupdate/jomsocialupdate.php on line 88, referer: domainname/administrator/index.php
[Tue Oct 06 10:06:51.570149 2015] [fcgid:warn] [pid 22824] [client xxx:42728] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required 'AZRUL_SYSTEM_PATH/pc_includes/ajax.php' (include_path='.:') in /serverpath/plugins/system/jomsocialupdate/jomsocialupdate.php on line 88, referer: domain name/administrator/index.php

Please advise,
thanks,
M

8 years 7 months ago
Licenses:

Hi, Matthias.

You didn't disabled outdated plugin "jomsocialupdate" and it caused this issue.
Please, read this: www.jomsocial.com/forum/installation/293...in-blank-page#142688


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Matthias
8 years 7 months ago
Licenses:
JomSocial Expired

Thanks again for your help Michal,
Matthias

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW