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500-Internal Server Error Message on profiles with privacy restriction user

8 years 11 months ago
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ISSUE SUMMARY:
I get an error message on profiles with privacy restrictions.

STEPS TO REPLICATE:
1Public (works fine)
2Site Members (500-Internal Server Error Message)
3 Friends (500-Internal Server Error Message)

RESULT
EXPECTED RESULT
BROWSER



Attachment errormessage_privateprofiles.jpg not found

Attachments:
8 years 11 months ago
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Hi Aries,

please contact your server support about it. I need error detail from server error log.

Regards

8 years 11 months ago
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[Tue May 19 02:28:42 2015] [error] [client 202.155.149.98] File does not exist: /home/mybuddhi/public_html/favicon.ico, referer: www.mybuddhis.com/3216bodhi-kanti/profile.html

8 years 11 months ago
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Hi Aries,

please provide me FTP access detail and cpanel. I need to debugging your site. regarding that error message, not suppose to made fatal error.

FYI: please edit your first post at this topic. and put any credentials information at site info form.

Regards

8 years 11 months ago
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Hai albertus.
Error log from hosting

File does not exist: /home/mybuddhi/public_html/favicon.ico, referer: www.mybuddhis.com/3216bodhi-kanti/profile.html
Please help quickly
Couse error till look. Tq

8 years 11 months ago
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Hi Areis,

that error message not related with internal server error. could you please provide me cpanel access detail?
and update your credential information by editing your first post at this topic. I cant access administrator page. seem the custom URL is not valid anymore.

here my email:
This email address is being protected from spambots. You need JavaScript enabled to view it.

you can sent those credentials to my email too

Regards

8 years 11 months ago
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Albertus, The email about your request have i sent to you.

8 years 11 months ago
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Hi Aries,

I cant replicate the issues. could you please elaborate more?
what URL of that error pages?

maybe I missing something here.

Regards

8 years 11 months ago
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When i trt unistall Jomsocial URLs is change before :" www.mybuddhis.com/3216bodhi-kanti/profile.html "
after unistall " www.mybuddhis.com/component/community/32...file.html?Itemid=101 "
i not change anythink exc unistall jomsocial. Can u tell me whats the problme. thank

8 years 11 months ago
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ISSUE SUMMARY:
I get an error message on profiles with privacy restrictions.

STEPS TO REPLICATE:
1Public (works fine)
2Site Members (500-Internal Server Error Message)
3 Friends (500-Internal Server Error Message)

RESULT
EXPECTED RESULT
BROWSER

8 years 11 months ago
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Hai Albret

I still problme with a error message on profiles with privacy restrictions.

STEPS TO REPLICATE:
1Public (works fine)
2Site Members (500-Internal Server Error Message)
3 Friends (500-Internal Server Error Message)


With Error log from hosting

File does not exist: /home/mybuddhi/public_html/favicon.ico, referer: www.mybuddhis.com/3216bodhi-kanti/profile.html
Please help quickly

Please give solution for this. its have too long time. Thanks

8 years 11 months ago
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Hi Areis,

here the correct error message from error log, when I visit www.mybuddhis.com/3250-tester2/profile.html as guest user:

client denied by server configuration: /home/mybuddhi/public_html/1778-andre

please turn off ByeByeGenerator plugin. that plugin make your server crash sometime. the issue not related with jomsocial code.

Regards

8 years 11 months ago
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i have try unistall byebye generator plugin

but error still view :

www.mybuddhis.com/3250tester2/profile.html
or like
www.mybuddhis.com/3216bodhi-kanti/profile.html

8 years 11 months ago
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Hai Albret

After i cek my website i found problme is " System - JFBCSystem " Plugin , when i off the plugin problme error 500 not view. But When On Plugin error view. But it is my important plugin to my website for login with facebook.

Can u give me solutin for this. thanks

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