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Notification icon does not change on new notifications.

8 years 8 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

ISSUE SUMMARY:
In the community toolbar for socialize, the notification alert refresh doesn't work as it did with the original toolbar. I've set the auto refresh to 5000 ms in the backend. When there is a new notification, while on the site, the page title change from Sitename to (1) Sitename as expected but the icon in the toolbar itself doesn't change.

STEPS TO REPLICATE:
1 Login using the admin credentials
2 activate user "support" in the backend.
3 from another browser or device, login using "support" credentials.
4 trigger notifivations on the admin account while on the frontend.

RESULT

As described in description

EXPECTED RESULT

Notification icon changes to represent the new number of notifications.

8 years 8 months ago
Licenses:

Hi, John.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 8 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Oups. My bad. I'm sorry. I've edited the first post.

The following user(s) said Thank You: Michał
8 years 8 months ago
Licenses:

Hi, John.

Thank you for reporting this. I was able to replicate it on my test site so it's a bug.
I reported it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: John Andre
Moderators: Piotr Garasiński
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