Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Template Style Link white screen

10 years 2 months ago
  • Simon's Avatar
    Topic Author
  • Simon
  • Offline
  • Fresh Boarder
  • Posts: 30
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Hi

JomSocial 3.1.0.4 / Joomla 3.2.2 / Latest Socialize Template

Back end I am unable to open the template styles for Socialize, T3 or T3 bs3 templates - gives a white screen. I am able to open other template style pages.

Assistance appreciated!

10 years 2 months ago
Licenses:

Hi, Simon.

Could you provide us with FTP credentials? Please add them in FTP fields in your first post.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
  • Simon's Avatar
    Topic Author
  • Simon
  • Offline
  • Fresh Boarder
  • Posts: 30
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Updated FTP details. Updated OP with the correct ones!
By the by the second site I also have registered has the same issue, same versions of the software loaded.

10 years 2 months ago
  • Simon's Avatar
    Topic Author
  • Simon
  • Offline
  • Fresh Boarder
  • Posts: 30
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

The link to edit the template now shows Fatal error: Call to undefined method TemplatesHelper::getActions() in /home/bikercom/public_html/ride/plugins/system/t3/admin/tpls/default.php on line 22

10 years 2 months ago
Licenses:

Hi, Simon.

Fixed :) For future reference:

1. Edit this file: ROOT/plugins/system/t3/admin/tpls/default.php
2. In line 22 change

$canDo = TemplatesHelper::getActions();

to
//$canDo = TemplatesHelper::getActions();
$canDo = version_compare( JVERSION, '3.2.2', 'ge' )? JHelperContent::getActions('com_templates') : TemplatesHelper::getActions();


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
  • Simon's Avatar
    Topic Author
  • Simon
  • Offline
  • Fresh Boarder
  • Posts: 30
  • Thank you received: 0
Licenses:
JomSocial Expired Socialize Expired

Yes that resolved the issue perfectly, thank you!

Simon

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW