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No content in chat email message

6 years 4 months ago
  • Anders's Avatar
    Topic Author
  • Anders
  • Offline
  • Junior Boarder
  • Posts: 134
  • Thank you received: 2
Licenses:
JomSocial Active

Hey!
When I write a chat message to a member, an email is sent to the recipient, but it has no content

See image:
www.screencast.com/t/kyIPFOsL

What to do?
Best Regards
Anders hidman
Sweden

6 years 4 months ago
Licenses:

HI, Anders.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
  • Anders's Avatar
    Topic Author
  • Anders
  • Offline
  • Junior Boarder
  • Posts: 134
  • Thank you received: 2
Licenses:
JomSocial Active

OK!
Now I've now edited my first post according to your directive and also provide my site details: backend URL, admin credentials and FTP in this answer.

BR
Ander Hidman

6 years 4 months ago
Licenses:

HI, Anders.

I just tested that on your site and it works without any issues: prntscr.com/hgp8zt
Could you check again?
Maybe issue apply to specific user only?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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