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I can't access jomsocial backend

7 years 7 months ago
  • Pina's Avatar
    Topic Author
  • Pina
  • Offline
  • Fresh Boarder
  • Posts: 48
  • Thank you received: 2
Licenses:
JomSocial Active

ISSUE SUMMARY:
I can't access in hte jomsocial backend because of this warning
Warning: require_once(/mnt/data/vhosts/casite-695970.cloudaccess.net/httpdocs/components/com_community/models/community.php): failed to open stream: No such file or directory in /mnt/data/vhosts/casite-695970.cloudaccess.net/httpdocs/components/com_community/libraries/core.php on line 663

Hi
Pina

STEPS TO REPLICATE:
1
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RESULT
EXPECTED RESULT
BROWSER

Attachments:
7 years 7 months ago
Licenses:

Hi, Pina.

Thank you for contacting us and reporting this issue.
Please download latest version of JomSocial - from here: www.jomsocial.com/component/digistore/licenses
And install it on your system just like any other extension using Joomla! installer , on top of your existing version.
This should solve your issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 7 months ago
  • Pina's Avatar
    Topic Author
  • Pina
  • Offline
  • Fresh Boarder
  • Posts: 48
  • Thank you received: 2
Licenses:
JomSocial Active

Now It's ok thanks :-)

Moderators: Piotr Garasiński
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