Dear support team,

Updated a while ago but due to personal reasons i was not online. Now i went with my mobile online and watched my pretty active site :)

However... With every page load, it seems that the messages jumpes into weeks in past. Like... Page 5 was from 11 months ago. While that can not happen sinds i have a lot of status Posts every day on the streamline.

Could someone have a look at this please?

Thank you in advance...

Hi,

I dont get it, can you provide me the screenshoot please?

thank you

Hi... this issue is still occuring....

When scrolling trough the pages... it all go's well... but suddenly it skips from the last post added 2 hours ago, to showing the next post 2 weeks ago...

prntscr.com/aymfte

Then it shows 3 of 2 weeks ago... prntscr.com/aymg0z

And the followup is from 3 weeks ago.. prntscr.com/aymg9h
Then the next2 photos is from 4 weeks ago...
and then it skips to 2 months...

And my website is way busier than that :) So something is definitely going wrong here....

Also weird is that it only occurs with my personel account atm... so i will add my personal account details in the first post.

Hi,

Seems some of stream already be archived, can you provide me the backend access, please? the current backend is not working.. I also need your root folder path on your FTP server, I hard to find the correct one :)

thank you!

Done :D

Hi,

I just test it and seems everything is fine, I can scroll the stream until bottom and can see the stream from 22hrs ago

well.. it really is happening to me...

If you look at this post -: prntscr.com/azp9ng
Then you have a specific photo that is added to a group....
and then it shows a couple of friendrequests followed by a photo comment of 3 weeks ago... prntscr.com/azp9wx
Then the next item is a photo comment of 2 months ago prntscr.com/azpa2u

Please login with my personal account... details are in the first post...

this issue only happens on your personal account? any user has the simliar issue or not? because this issue is not happening with your own admin account..

Yes...

A team-member reported the same issue to me yesterday. Weird thing is that it mostly skips in months.

Could you tell me with what account you are looking? But please in personal message. I do not want to disclosure more information about my site in public then i have too...

Hi,

Can you provide me another account who has the same issue? I will compare both of them, it will make the debug easier :)

thank you!

Yeah.. sure.. will add it after this post...

Weird thing is.. it not always happen.. like in.. today it did not occur. But if you scroll further into the past... then after this post -> prntscr.com/b0ahih it jumps further 3 weeks later into this post : prntscr.com/b0agiq And then the past after that... into 3 months -> prntscr.com/b0aht0

Hope you can find the cause... goog luck debugging...

oh yeah.... we use google chrome

Hi,

I test by another account, and everything is fine..

No... It really does not.. As said, my team member also has this situation...

I will film the screen and upload it. I will place the link in the first post.